[Hiring] Sales Operations Analyst @SOLID Surface Care, Inc.

Role Description

SOLID Surface Care is looking for a Sales Operations Analyst to support Salesforce, sales reporting, data analysis, and day-to-day sales operations across our growing sales organization. Reporting to the Director of Sales Operations, this role will partner with Sales leadership and field sales teams to maintain accurate CRM data, analyze sales performance, improve processes, and provide operational support that helps the sales organization operate more efficiently.

The ideal candidate combines analytical skills with a strong understanding of business operations and customer needs. Experience in specialty floor care, commercial cleaning, restoration, or a related services industry is a plus, particularly for someone who understands how customer requirements translate into service delivery.

Qualifications

• 3-5 years of experience in Sales Operations, Sales Support, Business Analysis, CRM Administration, or a related role.
• Hands-on Salesforce experience, including reports, dashboards, and data management.
• Strong Excel or Google Sheets skills and the ability to analyze data and communicate meaningful insights.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Effective communication skills and the ability to work cross-functionally with Sales and Operations.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Requirements

• Experience in specialty floor care, commercial cleaning, restoration, facility services, or a related field-based services industry.
• Understanding of commercial customer environments, service delivery, or field operations.
• Salesforce Administrator certification or experience with Salesforce automation and integrations.
• Experience with sales forecasting, pipeline reporting, territory management, or a multi-location B2B sales organization.
• Experience in a private equity-backed, high-growth, or M&A environment.
• Bachelor's degree in Business, Analytics, Finance, Operations, or a related field.

Company Description