Role Description
The Sales Executive is responsible for identifying new business opportunities, converting leads into loyal patients or clients, and managing ongoing relationships. Their mission is to drive revenue growth, deliver a high-conversion consultative sales experience, and represent the companyβs wellness offerings with professionalism and passion.
Responsibilities
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Making outbound cold calls to generate new leads and develop business opportunities
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Personally following up with inbound leads from Facebook, Instagram, and other marketing channels through phone calls, email, and messaging
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Nurturing leads through the sales pipeline and maintaining consistent follow-up to move prospects toward a sale
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Recruiting and developing relationships with contractors and installers, particularly in areas where the company does not have approved installers
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Matching homeowners and business owners with qualified contractors for flooring projects
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Following up with contractors to confirm they have contacted assigned customers within 24β48 hours
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Answering incoming calls and directing customers to the appropriate departments based on customer type (DIY residential, DIY commercial, property managers/owners, architects/designers, general contractors, and installers)
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Following up with DIY customers interested in installing flooring themselves
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Maintaining relationships with repeat contractor customers and identifying additional sales opportunities
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Following up with architects and interior designers regarding product samples, specifications, and projects with longer sales cycles (6β8 months)
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Sending quotes and estimates to customers (client will train)
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Identifying opportunities to close sales and confidently asking for the business
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Recognizing when a lead requires technical expertise or assistance from a sales closer and facilitating an appropriate handoff
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Maintaining accurate records of calls, conversations, customer details, and next steps in HubSpot CRM
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Managing daily communication through HubSpot, OneBox (Vonage), email, and WhatsApp
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Supporting sales activities across three office locations: Cranbury, NJ; Hayward, CA; and Lewisville, TX
Qualifications
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Strong outbound sales and cold-calling experience β [REQUIRED]
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Experience with inbound sales calls and customer relationship management β [REQUIRED]
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Lead generation, qualification, and nurturing β [REQUIRED]
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Confident phone presence with clear, natural spoken English β [REQUIRED]
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Proactive sales approach and willingness to close β [REQUIRED]
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Experience managing a sales pipeline and consistent follow-up β [REQUIRED]
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Female Candidate - [PREFERRED]
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Bilingual English/Spanish β [PREFERRED]
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Quoting and estimating experience β [PREFERRED; CLIENT WILL TRAIN]
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Knowledge of decorative concrete, coatings, or flooring systems β [PREFERRED]
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Construction, flooring, or building materials industry experience β [PREFERRED]
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Contractor, installer, or trade relationship development β [PREFERRED]
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Real estate or property management experience β [PREFERRED]
Requirements
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A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
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Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
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Headset/earphone with noise cancellation and webcam at 720p or higher resolution
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A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
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Permanent remote work setup
Benefits
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Competitive starting rate paid in USD
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Internet Allowance
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Medical Allowance
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Retirement Fund
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Paid US holidays
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Paid Vacation and Sick Leaves