Role Description
The Sales Engineering Specialist - US will assist with the selling of complex system solutions in the Natural Gas distribution market. The incumbent will be responsible for maintaining an extensive knowledge of the products, solutions, systems, functions, and processes, as well as assisting to close sales where technical expertise may be required to fit the customerβs needs. The Sales Engineering Specialist is driven to achieve sales objectives and has outstanding sales and customer service skills.
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Preparing and developing technical presentations to explain the company's products or services to customers
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Discussing customer needs and system requirements with technical and non-technical audiences
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Collaborating with sales, engineering, and systems development teams to understand customer requirements and provide sales support
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Developing product sales and service opportunity leads, following up after initial contact, securing orders, negotiating contracts
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Researching, developing, and modifying products and solutions to meet customers' technical requirements and needs
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Helping customers with products and recommending solutions or alternative products
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Soliciting and logging client feedback and evaluating the data to create new sales, services, and marketing strategies to target customers
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Identifying areas for improvement and communicating these issues as well as possible solutions to senior management
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Training/informing other members of the sales team on the technical aspects of the company's products, solutions, and services
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All other duties as assigned
Qualifications
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Must be technically strong and have a solid understanding of the company products and service offerings
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In-depth knowledge of the companyβs technical solutions, ability to relate this knowledge to be understandable to non-technical customers
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Proven track record in prospecting, closing, and growing business accounts in preferred related industries of energy distribution, utilities, or instrumentation market segments
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Willing to travel within North America and internationally as required
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Knowledge of mechanical/electronic/computing processes
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Strong problem solving and project management skills
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Must be a self-starter and be able to manage multiple projects simultaneously
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Possesses excellent planning, organizational, interpersonal, and analytical skills
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Excellent computer skills in Microsoft, API applications, and other productivity tools
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Excellent communication skills, both written and verbal
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Outstanding customer relationship skills
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Relationship building, leadership, organizational awareness
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Proven ability to deliver results
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Experience presenting and speaking in front of a group or meeting
Requirements
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Minimum 5-10 years of technical sales or supporting mechanical, electronic, or computing solutions and equipment β preferably related to energy distribution, utility, or instrumentation market segments
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Experience selling or supporting equipment related to mechanical, electronics, or computing
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Diploma/Degree in either Mechanical or Electronics Engineering and/or Computer Science with business aptitude and strong communication skills preferred
Benefits
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Market competitive salaries
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Incentive Plan
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80% company paid medical and dental plans
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100% company paid STD, LTD, AD&D, Life Insurance
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401K matching plan
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Training opportunities
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Social events, a great team and more!