[Hiring] Sales Engineer @Elation Health

Role Description

Elation is looking for an Sales Engineer - Billing to partner with our commercial selling teams as the billing and revenue cycle expert throughout the sales process. This is a pre-sales role focused on problem-solving and expertise, not just running demos. You'll conduct discovery with billing managers and practice administrators, translate complex workflows into clear solutions, and build the internal tools and processes that enable our team to sell with confidence. This is also a builder role, where you'll define what this function looks like by creating demo scripts, developing enablement programs, establishing office hours, and partnering with Product Marketing and Product Management to shape our approach.

This role reports to the Director of Product Marketing with dotted-line reporting to the sales organization.

What You'll Do

• Sales Support (60%)
  • Drive revenue by identifying and advancing qualified opportunities through expert billing consultation.
  • Lead in-depth billing and revenue cycle conversations and demos with prospects when Account Executives (AEs) and Customer Success Managers (CSMs) need specialized expertise.
  • Conduct discovery with billing managers, practice administrators, clinicians, and other stakeholders to understand their workflows, pain points, and financial goals.
  • Translate billing challenges into clear solutions that prospects can act on.
  • Partner with AEs to move deals forward by handling objections, validating ROI, and building credibility.
  • Run product demos, though the primary focus is problem-solving rather than demo delivery.
  • Help prospects understand our AI-powered billing capabilities and the future of revenue cycle automation.
• Build the Function (40%)
  • Create the processes, tools, and enablement resources this new role needs.
  • Develop billing training and education programs for Account Executives and Customer Success Managers (CSMs).
  • Run internal billing office hours to answer questions and build team confidence.
  • Create and maintain demo scripts, talk tracks, competitive positioning, and sales collateral.
  • Serve as a billing expert for Product and Customer Marketing.
  • Partner with Product to translate product capabilities into clear value stories that resonate with prospects.
  • Share customer insights to inform product roadmap and messaging.

Qualifications

• Deep billing and revenue cycle expertise.
• 2-5+ years in a solutions engineering or pre-sales role supporting sales of billing or revenue cycle software.
• Experience selling to medical practices.
• Builder and entrepreneurial mindset.
• Quick learner and problem solver.
• AI enthusiast.

Requirements

• Previous sales or account executive experience before transitioning to solutions engineering.
• Deep payer-side expertise beyond working knowledge (claims processing, denial management, payer rules, coding).
• Experience with value-based care or alternative payment models.
• Deep understanding of the outpatient billing and revenue cycle solutions in the healthcare market landscape.

Who You Are

• Expert: You're confident leading detailed billing conversations without needing to defer to others.
• Consultative: You lead with questions and discovery, not feature lists or prescriptive answers.
• Builder: You're entrepreneurial and comfortable creating structure where none exists.
• Collaborative: You're a team player who supports Account Executives and makes them better at their jobs.
• Adaptable: You thrive in fast-paced environments where priorities shift.
• Coachable: You're open to feedback and can adjust your approach based on what the team needs.
• Customer-focused: You genuinely care about helping practices succeed.

Salary Range

$100,000 - $140,000k/yr + variable

Company Description

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.

We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.