[Hiring] Sales Engineer @Commure

Role Description

Commure Ambient is our Ambient AI platform. A clinician records the visit, and a finished note lands in their EHR, along with ICD codes, orders, a Patient 360 summary, and carried-forward history on supported systems. For a physician, that means charting is done when the visit is done.

Practices decide on Ambient by trying it: their own providers, their own patients, inside their own EHR. As a Sales Engineer on the Ambient team, you'll own those pilots from the first scoping call through a signed contract and hand-off to implementation.

This is a presales role. You'll partner with Account Executives on Commure Ambient pilots and on advanced AI pilots with healthcare practices:

• Coding
• Orders
• Patient 360
• Carry forward
• Pre-visit summaries

You'll typically have several pilots in flight at once, and you'll work closely with Engineering, our template team, and our implementation and operations teams to make each one succeed.

What You'll Do

• Scope pilots.
• Lead the technical scoping call for each pilot, working directly with the providers who'll use Ambient and the decision makers evaluating it.
• Build EHR integrations.
• Bring advanced AI into the pilot.
• Get templates right.
• Keep pilots healthy.
• Enable the sales team.
• Hand off well.
• Make the team better.

What Success Looks Like

• Pilots start on the date we committed to the customer.
• In-pilot issues are triaged within speed and urgency.
• Providers in your pilots are using Ambient, and where the EHR supports it, coding, carry forward, and Patient 360.
• Your pilots convert, and implementation can pick up your hand-offs without rework.

Qualifications

• 3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT.
• Hands-on experience with at least one ambulatory EHR (athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, WebPT).
• Comfort reading and debugging an integration: browser automation, DOM, REST APIs, JSON schemas, HL7/FHIR.
• The ability to explain to a physician or technical teams how ambient AI builds a note, where it can miss, and what to do about it, in plain language.
• Strong organization.
• Healthcare fluency: clinical documentation, specialty workflows, HIPAA, and the security questionnaires (SOC 2, HITRUST).
• A strong sense of ownership.

Benefits

• Live pilots from your first weeks, with providers using what you built.
• Work at the frontier: LLM-generated notes, codes, and orders landing in production EHRs at real practices, every week.
• A close working relationship with Product and Engineering.
• Documented SLAs, a written playbook, and a team that helps you ramp.
• A clear path into Forward Deployed Engineering, enterprise Sales Engineering, or Product.
• Competitive compensation and benefits.