[Hiring] Sales Engineer @KnowBe4

Role Description

As a Sales Engineer supporting the LATAM region, you'll be the trusted expert who bridges the gap between what prospects need and what our product delivers—turning technical features into clear business value during every sales conversation. Partnering closely with Account Executives dedicated to Latin America, you'll support the end-to-end sales process:

• Conducting engaging product demonstrations in Spanish.
• Addressing technical questions.
• Leading proof-of-value engagements.
• Helping regional customers understand why our solution is the right fit.

What You'll Do

• Product Demonstrations: Support sales reps in clear, engaging product demonstrations in Spanish, assisting them in showcasing our platform's features and capabilities to regional stakeholders.
• Technical Support: Partner with LATAM Account Executives throughout the deal cycle to answer technical questions, address regional compliance or technical concerns, and provide accurate information that keeps opportunities moving forward.
• Proof of Value Execution: Lead structured POV engagements following established guidelines, working directly with prospect teams in LATAM to set up trials, ensure successful implementation, and demonstrate measurable results that prove our solution's impact.
• Customer Discovery: Participate in sales calls with strong listening skills to identify technical pain points, understand customer environments across Latin America, and gather the information needed to position our solution effectively.
• Problem Resolution: Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately while ensuring prospects receive timely, accurate responses.
• Sales Collaboration: Support Account Executives by understanding typical sales strategies, contributing technical perspectives during deal planning, and helping translate customer needs into product solutions that win business in the LATAM market.
• Continuous Learning: Actively participate in training sessions, seek out additional learning resources, and build your expertise in both our product and the broader cybersecurity landscape to grow your effectiveness over time.

Qualifications

• Native or full professional fluency in Spanish and English (both written and spoken).
• 1+ years of presales experience (or equivalent combination of technical and sales experience), preferably in cybersecurity, SaaS, or technology environments.
• Strong technical foundation in cybersecurity or related fields.
• Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences.
• Natural organization and follow-through.
• Strong interpersonal skills; ability to build rapport easily.
• Genuinely interested in developing your skills, welcoming feedback, and taking initiative to learn new technologies and sales methodologies.

Bonus Points If You Have

• Fluency or working knowledge of Portuguese.
• Experience with regional cybersecurity trends, regulations, or compliance requirements in Latin America.
• Familiarity with security awareness training, phishing simulation, or compliance management concepts.
• Experience with mail environments, Active Directory, or common IT infrastructure.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement and completion bonuses.
• Remote role designed for autonomy while maintaining collaboration.