[Hiring] Sales Enablement Program Manager @Block

Role Description

We’re looking for a proactive and highly organized Sales Enablement Program Manager to help drive clarity, consistency, and continuous learning across Block’s global sales and Account Management teams. You’ll play a critical role in operationalizing our everboarding strategy—ongoing education beyond onboarding. This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.

• Support ongoing learning initiatives by helping to plan, build, facilitate, and maintain scalable sales enablement content beyond onboarding.
• Curate and maintain centralized knowledge resources, partnering with subject matter experts (SMEs) across Product, Marketing, and Sales to ensure accuracy and consistency.
• Help operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.
• Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
• Manage internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts to reduce noise and increase clarity.
• Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.
• Support regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
• Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.

Qualifications

• 4+ years of experience in Sales Enablement, Sales, or Account Management.
• Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
• Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.
• Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Requirements

• Background in instructional design, content strategy, or sales operations.
• Exposure to coaching methodologies such as GROW to support learner development and behavior change.

Benefits

• Remote work.
• Medical insurance.
• Flexible time off.
• Retirement savings plans.
• Modern family planning.