[Hiring] Sales Director @The EMAC Group

Role Description

The EMAC Group (EMAC) is offering an exciting new opportunity for a qualified Outbound Sales Director to join our growing organization. We are a national executive search and recruitment training provider, servicing direct mortgage lenders, banks, and independent mortgage bankers.

• Manage a high volume of warm leads by leveraging advanced phone qualification skills and customer service.
• Invite targeted mortgage industry professionals to upcoming training events.
• Provide the recruiting team with qualified candidates to cultivate through the recruiting cycle to achieve specific recruiting goals.
• Under the supervision of the Managing Director, oversee the effective workflow of up to 10 Business Development Agents (BDA).
• Ensure procedures and tasks are completed to EMAC's standards with a focus on increasing and optimizing lead sales and coaching opportunities.
• Emphasize efficiency while working with new clientele.
• Responsible for performance tracking and monitoring, agent productivity reporting, coaching, and training.

This is an exciting opportunity in a fast-paced, high-volume work environment!

Qualifications

• Minimum of 3 - 5 years supervisory experience in a call center environment.
• Knowledge of performance evaluation and customer service metrics.
• Proficient in MS Office and call center equipment/software programs.
• Proven track record of supervising in a fast-paced call center environment.
• Proven familiarity and understanding of KPI’s and performance metrics.
• Proficiency with Database management required.

Requirements

• Minimum of 3 - 5 years supervisory experience in a call center environment.
• Knowledge of performance evaluation and customer service metrics.
• Proficient in MS Office and call center equipment/software programs.
• Proven track record of supervising in a fast-paced call center environment.
• Proven familiarity and understanding of KPI’s and performance metrics.
• Proficiency with Database management required.

Benefits

• A competitive compensation and bonus package.
• Medical, Dental, Vision, and company matched 401K.
• This is a Full-Time position, Monday through Friday, no weekends!
• Hours of operation are from 9:00 a.m. to 6:00 p.m.

Company Description

We are a rapidly growing organization whose values resonate in our work environment: Respect, Integrity, Value, and Opportunity. If you are looking to join a meaningful company with rewarding benefits and excellent culture – please apply today!

ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED! To be considered, please submit a resume and cover letter.