[Hiring] Sales Development Representative @Firefly

Role Description

At Firefly, we are looking for a talented SDR to join our Sales team. The position is fully remote, open for all US locations.

As an SDR, you will be responsible for:

• Identifying potential customers and generating new business opportunities in the US and EMEA market (with a focus on outbound motion and conference leads).
• Contacting and qualifying potential customers.
• Setting appointments and following up on leads.
• Tracking progress towards meeting sales goals.
• Collaborating with the marketing and field sales team to develop strategies for reaching lead and pipeline targets.
• Using customer relationship management (CRM) software, LinkedIn Sales Navigator, and a sales engagement platform (e.g., Amplemarket, Outreach) to manage and scale outbound activity.
• Using AI/LLM tools (e.g., ChatGPT, Claude) to support prospecting, research, and personalized outreach.
• Staying up-to-date on market trends, competition, and industry developments.

Qualifications

• 1 to 2 years of quota-carrying SDR experience in B2B SaaS (not general sales experience, not internships).
• Hands-on experience selling into DevOps, Cloud Infrastructure, IT Ops, or Security teams, or selling a technical product with a similar buyer.
• Demonstrated success with high-volume outbound (50+ dials/day) and a track record of consistent quota attainment in a previous SDR role.
• Proven track record of consistently generating qualified pipeline (for example, a set number of sales-accepted meetings or a dollar amount of pipeline per quarter) in a previous SDR role, not just activity metrics like calls or emails sent.
• Hands-on working experience (not just willingness to learn) with a CRM such as Salesforce or HubSpot, LinkedIn Sales Navigator, and a sales engagement platform such as Outreach, Salesloft, or Amplemarket.
• Practical experience using AI/LLM tools (ChatGPT, Claude, or similar) for prospecting or personalized outreach, not just familiarity with the concept.
• Strong verbal and written communication skills, with examples of pipeline generated or meetings booked.
• Ability to build and maintain relationships with potential clients.
• Strong problem-solving and negotiation skills.

Requirements

• Familiarity with Backup/ DevOps / or Cloud-related companies.
• Startup or high-growth environment experience.

Company Description

Firefly is committed to a diverse and inclusive workplace. Firefly is an equal opportunity employer and does not discriminate against any employee or job applicant on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.