[Hiring] Sales Development Representative @Aptar Group

Role Description

The Sales Development Representative (SDR) will support the sales development process for the Distribution team in Closures. The SDR will gain experience in a sales role, develop knowledge in the fast-paced CPG industry and Aptar’s product offering, while providing value to our customers and Distribution sales team. The SDR will play an important support role in increasing the effectiveness and efficiency of the sales development process.

• Drive the sales development process for the Distribution team in Closures by managing customer requests for quotes, samples, and internal coordination for development of sales opportunities.
• Deliver high levels of customer service and support issue resolution by internally coordinating lead time issues, quality concerns, and product support.
• Take ownership of small accounts and grow them as part of sales development program.
• Expand knowledge on Aptar’s product offering and develop selling skills by attending trainings and proactive curiosity.
• Key user for sales CRM tool, working with global counterparts to refine and improve system for Segment.
• Lead training for the sales team on CRM’s new features and implementation of best practices.
• Boost customer usage of our online ordering portal by becoming an expert on the portal and promoting the usage to our customers via trainings and proactive education.
• Lead cross function strike force group including follow up on key actions.
• Develop strong working relationships with the internal teams including Customer Service, Operations, Marketing and Supply Chain team.
• Analyze sales data and customize views that are relevant to customer type and region.

Qualifications

• Required: College or university degree, Engineering or Business preferred
• Preferred: MBA or comparable degree
• 1 – 3 years within sales organization
• Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software and e-mail

Requirements

• Excellent communication skills, both verbal and written
• Strong analytical and problem-solving skills
• Naturally curious
• Sense of urgency and drive to generate results in a fast-paced, evolving environment
• Team player but ready to work and drive actions independently
• Ability to work across functions internally
• Less than 10% travel required

Benefits

• An exciting, diverse and value based working environment
• Award-winning corporate university offering personal development and training opportunities.
• Competitive base salary and performance-based bonus plan.
• Contribute to the communities where we reside.
• Innovative benefits plan which includes: 401k & Retirement Savings plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave.