[Hiring] Sales Coordinator @Southern Shore Recruitment

Role Description

Are you a confident, well-spoken individual with a passion for customer service, relationship building and sales? Our client is looking for a dynamic and proactive Client Service Liaison to join their team on a half-day basis. This role is ideal for someone looking for flexible part-time employment while still wanting to play an important role in growing and maintaining the company’s client network.

You will work closely with the sales team, engaging with potential and existing clients, following up on opportunities and ensuring that client information and communication are kept up to date.

Key Responsibilities

• Assist the sales team with new business development
• Contact potential clients telephonically and introduce services
• Follow up on leads, enquiries and previous conversations
• Maintain regular communication with existing and prospective clients
• Manage client queries and provide excellent customer service
• Assist with digital engagement and online communication
• Update and maintain accurate client information
• Identify potential business opportunities and pass qualified leads to the sales team
• Build and maintain positive client relationships

Qualifications

• Minimum 2 years’ experience in a customer service, telesales, internal sales or client-facing role
• Comfortable making outbound calls and speaking to prospective clients
• Experience managing or working with digital platforms and online communication
• Strong communication skills in English and Afrikaans
• Well-spoken, confident and professional
• Excellent telephone manner
• Strong follow-up and organisational skills
• Customer-focused with a proactive approach
• Must reside in the Southern Suburbs of Cape Town
• Must have reliable Wi-Fi/internet access when working remotely
• Ability to work independently and manage tasks with minimal supervision