[Hiring] Sales Coordinator @Patch My PC

Role Description

The Sales Coordinator supports the Customer Success team by helping maintain accurate, reliable customer and sales data and assisting with day-to-day operations. This role provides hands-on experience with tools like Salesforce and Excel while building foundational skills in data analysis, process improvement, and cross-functional collaboration. This is a 3–6 month contract role, 30-40 hours per week with a possibility of converting to a full-time team member.

Responsibilities

• Sales Operations Support
  • Help monitor and respond to inbound customer chat inquiries, routing as needed
  • Assist with completing basic customer/vendor forms (RFIs, ACH requests, etc.)
  • Support task management for Account Managers (e.g., out-of-office coverage)
  • Help manage account assignments by reviewing data (duplicates, geography, device counts)
  • Partner with Finance to assist with invoice requests and customer follow-ups
• Salesforce Data Quality & Hygiene
  • Assist in identifying and resolving duplicate Accounts and Contacts in Salesforce
  • Support cleanup of Opportunities (ownership, stages, close dates, and related records)
  • Update and maintain Account information, including billing details and key attributes
  • Help validate customer and sales data using Method (former CRM) when discrepancies arise
  • Learn how to evaluate sources of truth and document data updates
• Process Improvement & Learning
  • Document repeatable processes and data cleanup steps
  • Support ongoing data governance efforts
  • Participate in identifying opportunities to improve data quality and operational efficiency

Qualifications

• 2+ years experience with CRM platforms such as Salesforce is required
• Proficiency in Microsoft Excel and other business productivity tools
• Strong attention to detail and commitment to data accuracy
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Comfortable handling inbound customer inquiries and providing timely support
• Proactive and self-motivated with the ability to work independently
• Strong problem-solving and research skills with the ability to find information and resolve issues efficiently
• Strong organizational skills and ability to follow documented processes
• Bachelor's degree in business administration, Communications, Marketing, or a related field

Compensation

This is a 3–6 month 1099 contract role, 30-40 hours per week with a possibility of converting to a full-time employee. The hourly compensation range is $25–$30, depending on experience.

Equal Opportunity Employer

Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.

Work Authorization

To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire: AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.