[Hiring] Sales Contract Manager @APS

Role Description

The sales contract manager (publishing) will oversee the contract lifecycle for institutional sales and ensure licensing compliance per APS policy and industry standards. They manage legal negotiations, renewals, third-party agreements, and compliance, often bridging the gap between Sales team, Sales Operations Team, Finance team, and Legal. They will use Customer Relations Management (CRM) systems or Artificial Intelligence (AI) resource tools to keep deals moving from initial proposal to final signature.

Responsibilities:

• Oversee contract lifecycle for institutional subscription and special deals.
• Use manual and technical AI tools to review and revise contracts, amendments, and provisions.
• Collaborate with the Sales Support Manager and Support team on reviewing and collecting licenses.
• Handle inquiries related to contract terms per APS policy and standards.
• Ensure accurate contract data in CRM (Salesforce).
• Monitor licensing workflow in CRM and ensure accuracy in data collection.
• Key expert on handling the Licensing AI tool, IVO.
• Collaborate with stakeholders to review and resolve licensing terms for special sales deals.
• Act as the primary point of contact for legal, finance, and sales teams.
• Ensure all single-site user licenses are collected frequently.
• Draft complex license agreements for the Sales team.
• Review Supplier and Purchase Order terms.
• Ensure license modification inquiries meet APS requirements.
• Track special licensing procurement process for consortia, corporate, and government sales.
• Manage contract records and logistics in CRM database.
• Utilize standardized legal playbooks and pre-approved clauses.
• Maintain an updated "clause library" for standard negotiations.
• Track expiration dates and maintain automated alerts for renewals.
• Perform standard administrative tasks (meetings, filing, scanning).
• Other license-related duties as assigned.

Qualifications

• Associate degree required (business administration, finance, marketing, pre-law, LIS preferred).
• Bachelor’s degree preferred.
• Paralegal certification preferred.

Requirements

• Minimum of 5 years of experience in contract management, paralegal work, or related roles.
• Experience at a publishing firm or association is preferred.
• Advanced knowledge of scholarly publishing contracts, licensing, & negotiation.
• Proficient knowledge of Open Access knowledge & publishing trends.
• Advanced data analysis & software proficiency (CRM, Salesforce, MS Office Suite, Google Suite).
• Excellent customer service & communication skills.
• Exceptional ability to problem-solve, be detail-oriented, independent & collaborative.
• Adaptable to quickly changing schedules and publishing landscape.
• Leveraging CLM resources (AI-Assisted Review) to speed up legal reviews.

Benefits

• Flexible schedules and ability to work remotely.
• 8% employer-paid retirement contribution.
• Investment advisement services: 100% employer paid.
• Medical benefits: PPO or HDHP option.
• Employer contribution to FSA or HSA account.
• Lifestyle Spending benefit up to $1,500.00 - 100% employer paid.
• Vision benefits: individual and dependent coverage 100% employer paid.
• Basic Life & Accident insurance: employee coverage 100% employer paid.
• Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage.
• Disability insurance: employee coverage 100% employer paid.
• Voluntary Accident & Critical Illness insurance.
• Healthcare, Commuter & Dependent care flexible spending accounts.
• Vacation: 15 days annually.
• Generous holiday leave: 17 paid office closures.
• Personal leave: 4 days annually.
• Volunteer leave: 1 day annually.
• Sick leave: 10 days annually.
• Bereavement & Compassion leave: 2 -15 days based on loss.
• 12 weeks employer-paid family leave.
• College tuition reimbursement plan.
• Job related seminar & continuing education 100% employer paid.
• Professional Certification/Recertification 100% employer paid.
• Training and professional development; access to LinkedIn Learning.
• Employee Assistance Program.
• Mindfulness Meditation: live and on-demand classes.