[Hiring] Sales Call Centre Agent @Mweb

Role Description

MWEB (Pty) Ltd is on the prowl for a super savvy Sales Agent to join the team. If you are a spunky go-getter who’s a little left-of-centre, totally customer orientated and your sales game is on fleek, then you could be the one.

• Outbound sales consultant with the gift of the gab
• Sell over the phone and face-to-face
• Hunt for leads and cold canvas
• Engage with new customers and farm leads off the existing database
• Every call is a consultation to find the best product for potential clients
• Dedicated to providing the best after-sales service
• Focus on future upsell and cross-sell opportunities

Qualifications

• Grade 12
• 2 - 3 years telesales experience, preferably in an outbound scenario
• MS Office Advanced Skills
• Strong understanding of:
  • Cold Canvassing
  • Closing Sales
  • Targeting, Tracking and Measuring
  • Consultative approach (matching needs with requirements)
  • Managing and reporting on individual targets
• Ability to manage the sales process through strong pipeline skills:
  • Hunting for new leads
  • Farming existing leads

Requirements

• 2-3 years of face-to-face sales experience
• ICT industry exposure with sound knowledge of ISP services
• Account management experience
• Customer retention experience
• Pipeline reporting

Key Competencies

• Excellent verbal and written communication skills (English)
• Customer focused and brand aware
• Self-motivated and self-disciplined
• Ability to work independently and within a team
• Time Management Skills
• Attention to detail
• Deadline & target driven

Benefits

• Fully Remote work environment
• No need to go into the office; work from just about anywhere
• Partnership with a shared office/workspace called Workshop 17, covering the cost of access to any of their branches around the country
• Provision of all necessary tech equipment needed for a remote office (Laptop, monitor, and headset)
• Free connectivity

This role is fully remote. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.

NB: This is a commission-based role!

Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us within two weeks, please regard your application as unsuccessful – but don’t lose hope; keep checking our website for more career opportunities in future.