[Hiring] Sales and Business Development Manager @Jonas Software

Role Description

Business Development Manager (Outbound)

CE Outcome: Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowOR users through disciplined outbound sales processes, relationship-building, and a deep understanding of nonprofit needs.

Reports To: CEO

Positions Reporting to this Position: —

Participates in Following Meetings/Teams: Launch Planning Team, Management & Leadership Team

Outcome: Secure new customers and hit revenue targets through a systematic, relationship-driven outbound sales process.

Responsibilities:

• Establish and execute a disciplined outbound sales process
• Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO
• Build and maintain a healthy sales pipeline; actively move prospects through each stage
• Track key sales metrics including outreach volume, time to close, and conversion rates
• Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market
• Identify and research additional target markets and customer segments beyond the core CAA focus
• Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals
• Define and communicate empowOR's value proposition
• Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences
• Create "pieces of value" — articles, checklists, presentations, case studies — that support outbound outreach
• Develop audience-specific approaches and messaging for different nonprofit customer types
• Stay current on product features and enhancements to accurately represent empowOR's capabilities
• Build relationships with prospective customers and conduct effective discovery
• Lead all pre-demo meetings, conducting in-depth discovery conversations
• Match prospect needs to relevant empowOR features and develop tailored demonstration plans
• Conduct software demonstrations or coordinate with appropriate team members
• Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator
• Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close

Qualifications

• Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points
• Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision
• Exceptional relationship-building and active listening skills
• Strong written and verbal communication skills; able to craft compelling, audience-specific messaging
• Experience with CRM tools and sales pipeline management
• Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences

Requirements

• Business Unit: CSST
• Scheduled Weekly Hours: 40
• Number of Openings Available: 1
• Worker Type: Regular

Company Description

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.”

• Committed to technology, product innovation, quality, and exceptional customer service
• Supports over 60,000 customers in more than 30 countries
• Employs over 6,000 skilled professionals, including industry experts and technology specialists
• Global workforce of more than 30,000 employees
• Headquartered in Canada with a global footprint
• 100% owned subsidiary of Constellation Software Inc., based in Toronto
• Publicly listed on the TSX (CSU.TO) and a member of the S&P/TSX 60 Index