[Hiring] Sales Account Manager @GenScript

Role Description

We're hiring a Sales Account Manager to support customers in academia in Switzerland. This role combines scientific expertise with relationship building and business growth, bringing scientific credibility to customer conversations while developing new opportunities and growing long-term partnerships across your territory.

• Develop and strategically manage assigned accounts across the territory, building strong partnerships with academia organizations and key decision-makers to deliver tailored solutions, drive sustainable revenue growth, prospect new accounts, and secure new business across both new and existing customers.
• Research and understand your territory's growth opportunities by mapping customer needs, the competitive landscape, and untapped segments; develop an effective business plan and sales strategy and deepen client relationships by understanding both short-term project needs and long-term research goals to position GenScript's products and services as a strategic fit for their work.
• Collaborate closely with cross-functional teams - technical, marketing, project management, and other supporting teams - to deliver an outstanding customer experience.
• Schedule customer visits and sales calls to address customer needs both in person and online, execute your sales strategy with timely follow-up on every interaction, capture detailed notes through CRM to keep your pipeline accurate and your team informed, and use these insights to continuously refine your approach and prioritise your time.
• Share market insights, competitive intelligence, and customer feedback with internal stakeholders to help shape our commercial strategy.
• Represent GenScript at industry conferences, scientific meetings, and networking events.

Qualifications

• Masters or PhD in Molecular Biology, Biochemistry, Genetics, Immunology, Biotechnology, or a related Life Sciences discipline.
• Previous experience in life sciences sales, business development, inside sales, field application support, or customer-facing commercial roles.
• Familiarity with one or more of: Gene Synthesis, Proteins, Peptides, Antibodies, Cell Line Development Services.
• Hands-on laboratory experience and the ability to engage confidently in scientific discussions with customers.
• Experience in prospecting, territory management, lead management, negotiation and closing.
• Excellent interpersonal and communication skills.
• A strong desire to learn and expand your technical and soft skills that will drive your success.
• Strong self-motivated, self-organization and able to work independently in a remote environment.
• Fluency in German and English.
• Willingness to travel up to 30% as required.

Requirements

• Nice to have: Experience selling reagent services.
• Track record working effectively in a global, cross-functional, multicultural team.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan with a company match that vests fully on day one.
• Paid parental leave after just three (3) months of employment.
• Paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays.
• Flexible spending and health savings accounts.
• Life and AD&D insurance.
• Short- and long-term disability coverage.
• Legal assistance and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance.
• Commuter benefits, well-being initiatives, and peer-to-peer recognition programs.