[Hiring] Retail Experience & Activation Executive @Dermalogica

Role Description

Plays a key role in improving the overall customer experience, increasing sales performance, and ensuring brand consistency across retail stores. Responsible for delivering training programs to generic retail staff, activating in-store experiences, ensuring effective product displays, and supporting the execution of brand strategies.

Qualifications

• 2+ years' experience in retail training or sales.
• Experience with retail activations or product launches is advantageous.
• Strong understanding of retail environments, customer behaviour, and sales techniques.
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyse retail performance data and develop actionable strategies to improve results.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Willingness to travel to various store locations.
• Flexibility to work varied hours, including weekends and holidays where required.

Requirements

• Passionate about delivering exceptional customer experiences.
• Confident trainer and communicator.
• Strong relationship-building and influencing skills.
• Proactive and self-motivated.
• Commercially aware with a focus on driving sales performance.
• Adaptable and able to manage multiple priorities.
• Positive ambassador for the brand and its values.