Role Description
As Regional Manager, you will lead an on-the-ground team focused on aggressive placement growth and gold-standard support of hosts, participants, and community members in a defined community or group of communities. The teamβs mission is to:
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Drive host employer job sales that result in multi-program placements.
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Secure host families to house SWT participants working with employers that do not have housing available.
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Create and deploy community events that provide value to hosts.
You will coach staff in effective sales and account management practices, resolve host-related hiring needs, and ensure participants are placed quickly and effectively to ensure long-term client relationships.
Qualifications
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Bachelor's degree required.
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A minimum of 5-7 years of previous sales success required, B2B and human capital solutions preferred.
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A minimum of 3-5 years of people management experience preferred.
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Strong verbal and written communication skills are required.
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Strong organizational skills with attention to detail required.
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Proactive and preference for working in a fast-paced environment.
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Ability to work with remote field staff.
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Energetic, personable, goal, and team-oriented.
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Tolerance for ambiguity and a sense of humor.
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Technology proficiency required β experience with Salesforce, Microsoft Suite, Teams, preferred.
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Innovative, creative, and flexible to a changing environment.
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A passion for CIEE's mission and global exchange!
Requirements
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Provide sales leadership by managing a team responsible for selling to new hosts, renewing and growing existing host relationships, and sourcing host families within a defined territory.
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Set individualized sales goals and pipeline targets for team members and provide active and agile coaching to ensure seasonal goals are exceeded.
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Create outreach strategies to engage new hosts and renew existing relationships.
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Develop and deploy a cadence of host-centric community events aimed at providing value and maximizing sales.
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Provide gold standard account management to host accounts in your region by building long-term relationships, ensuring the team is delivering on commitments, and identifying opportunities for growth and retention.
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Constantly track and consistently report sales and placement results, adjusting tactics rapidly to ensure success.
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Consult with hosts on hiring strategies and provide expert guidance to maximize placement results.
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Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality.
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Ensure a gold-standard experience for all stakeholders through proactive communication and support, measured by NPS results.
Benefits
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Paid time off and Parental leave.
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Gym Reimbursement Program.
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Employee Assistance Program.
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Short-term & Long-term Disability.
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6 floating Fridays (based on our eligibility rules).
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CIEE Study Abroad Programs.
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403(b) Retirement Plan with employer contribution.
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Insurance Coverage (life, travel, medical, dental and vision).
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Flexible Spending Accounts/Health Savings Account (medical and dependent).
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Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).