[Hiring] Regional Operations Manager @DaVita Kidney Care

Role Description

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their team to achieve success. They tackle difficult problems through collaborative efforts, take ownership of results, and instill accountability in their teams. The Regional Operations Manager will lead a team from a home office (remotely), be able to travel as needed, and successfully engage with IKC teammates and cross-functional teams within the market.

Essential duties and responsibilities include:

• Lead operational execution of new models of care for chronic kidney disease (CKD) Medicare Advantage (MA) patients.
• Oversee achievement of critical quality and performance measures, including STARs metrics.
• Support RN hiring efforts and oversee onboarding of new RNs.
• Provide ongoing clinical guidance and training to RNs.
• Serve as key leader of clinical and operational strategy.
• Effectively manage Disease Management programs in designated market.
• Review and analyze data to drive patient care outcomes.
• Build and manage effective relationships with internal and external clients.
• Provide clinical support to reporting Registered Nurse Case Managers.
• Manage all teammate employment/HR activity such as payroll, PTO, hiring, onboarding, professional development, performance management, and disciplinary actions.
• Ensure compliance with all applicable regulations and DaVita policies.
• Monitor risk management and quality assurance compliance.
• Achieve quality and metric goals in Integrated Kidney Care programs.
• Coordinate activities with DaVita IKC management team and others as needed.
• Evaluate processes to ensure cost-effectiveness and reduce operational expenses.
• Implement initiatives and analyze impact to outcome expectations.
• Create and submit reports and analysis of teammate performance as needed.
• Travel required within the market; occasional travel outside the market.

Qualifications

• Minimum of 5 years management experience leading and managing teams required.
• Demonstrates experience managing to data-driven outcomes and process improvement required.
• Primary Care and value-based care experience required.
• Strong communication on medical management, operational, and business-related issues.
• Minimum of 5 years experience in clinical nursing leadership preferred.
• Registered Nurse (RN) licensure required.
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required.

Requirements

• Unencumbered Registered Nurse licensure needed.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career.