[Hiring] REGIONAL DIRECTOR-Beauty Systems Group @Sally Beauty Holdings

Role Description

Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. Conducts daily/weekly communication with all Business Partners. Manages expenses to meet or exceed profit objectives. Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, and HRBP. Accountable for profit and performance goals set forth by the company. Maintains an effective level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition.

Responsibilities

• 40% Brand:
  • Provides leadership to deliver an exceptional customer experience which maximizes sales / KPIs and drives consistent customer loyalty in all Districts.
  • Develops leadership to maintain a strong emphasis on both the store selling model and a channel agnostic approach to exceed expectations.
  • Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies.
  • Ensures all brand standards are compliant within organizational guidelines across every District.
  • Maintains a strong partnership with all Business Partners through discussions and weekly touch bases.
  • Maps out and understands the end-to-end customer journey and the associated KPIs, identifying any client friction points and finding ways to solve them.
  • Identifies gap areas, sets ecommerce excellence targets and ensures that all relevant SLAs are in place.
  • Develops business cases as needed for new strategic initiatives.
• 30% People:
  • Develops recruitment strategy and pipeline, and training consistently within all Districts to drive results.
  • Maintains a talent pool of future leaders throughout the Region.
  • Active on LinkedIn and all digital platforms and social networks, possesses a strong network of external candidates to fill positions when required.
  • Assesses District Managers to identify talent opportunities which impact District performance.
  • Engages District Managers in discussions around their own strengths and opportunities through both the IDP and performance review process.
  • Strategically identifies and holds all District Managers accountable for ensuring that the store environment is safe at all times for all associates and customers.
  • Engages in talent reviews and succession planning, promoting the right talent and building career pathing for high performers.
• 15% Safety/Loss Prevention:
  • Holds all District Managers accountable for ensuring that the store environment is safe at all times for all associates and customers.
  • Responsible for protecting company assets by ensuring all procedures are being followed within each District as they relate to shrink, damages, banking, hazmat, social distancing etc.
  • Maintains a strong partnership with the LPBP through discussions and weekly touch bases.
• 15% Operations:
  • Drives the execution of all company processes through training and development at the Store Manager and District Manager level.
  • Actively manages and leverages payroll and all other controllable expenses.
  • Ensures consistent execution across Region supporting all digital strategies (SFS, BOPIS, 2HD).
  • Responsible for providing feedback regarding Real Estate opportunities (relocations, new stores, new sites).

Qualifications

• Excellent oral and written communication skills.
• Strategic Thinker/Shape Strategy to ensure execution.
• Builds Collaborative/Organizational Relationships.
• Focus on Customers Passion for delivering great customer experience.
• Strong leadership and management skills.
• Engage and Inspire: High energy with a strong sense of urgency.
• Organizational Influencer.
• Process/Quality Improvement experience in business, management, and merchandising.
• Drives Organization success/results.
• Ability to lead organizational communication/education.
• Ability to quickly adapt and learn.
• Financial/Quantitative Acumen.
• Develop/enhance talent.
• Business acumen.
• Earn Trust and build a strong team.
• Enthusiasm for the beauty industry and its products.
• Strong desire to provide the best communication and education possible for the stores.
• A strong understanding of the competitive landscape implementing Regional segmentation.

Requirements

• College degree preferred.
• 8 - 12 years in similar or related tasks.
• Prior business, management, and merchandising experience.

Benefits

• Competitive salary and outstanding benefits package including medical, dental, vision, life insurance.
• Paid vacation and sick days.
• Paid holidays.
• Tuition reimbursement.
• 401(k) with company match.
• In-house salon offering complimentary services.
• Varied selection of food options at corporate campus.
• Onsite Sally Beauty and CosmoProf Professional store with merchandise discount.