Role Description
The Pre-Sales Manager (Individual Contributor) is a critical part of Keyloop's revenue organisation, partnering directly with Account Managers and the wider sales team to win, retain, and grow enterprise automotive retail accounts. Operating as a trusted technical and commercial advisor, the Pre-Sales Manager owns the solution narrative from first discovery through to contract signature.
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Lead demonstrations, build business cases, manage proof-of-concept engagements, and position Keyloop's Fusion platform compellingly against the market.
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This is a senior individual contributor role. The Pre-Sales Manager does not carry a direct quota but is accountable for deal influence, win rate within their aligned territory, and the quality and consistency of the Keyloop buying experience.
Key Responsibilities
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Sales Partnership & Deal Influence:
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Act as co-pilot on strategic opportunities from qualification through to close.
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Apply KWoS and MEDDIC frameworks to assess deal health, identify decision criteria, and map the path to signature.
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Lead the technical and solution track of complex, multi-stakeholder deals across OEM, dealer group, and fleet segments.
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Discovery & Qualification:
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Conduct structured, insight-led discovery using the SPIN framework.
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Translate discovery findings into a clear value narrative that anchors the commercial conversation.
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Qualify technical requirements, integration complexity, and data migration scope to inform accurate solution design.
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Demo & Presentation Delivery:
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Deliver outcome-led demonstrations of the Fusion platform or individual solutions.
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Tailor presentations and demos to audience level, from operational users to C-suite and board stakeholders.
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Manage Storylane and demo automation tooling to support scalable, consistent demonstration capability across the team.
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Business Case & ROI Development:
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Build and present full commercial models that connect Keyloop capability to customer KPIs.
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Lead the ROI conversation at executive level, adapting the narrative for Finance, Operations, and IT stakeholders.
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Own the written solution response for RFPs and RFIs using Loopio.
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Objection Handling & Competitive Positioning:
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Handle technical and commercial objections confidently.
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Maintain current competitive intelligence on DMS and platform competitors.
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Partner with Product and Marketing to feed deal-level insights back into battlecard and messaging development.
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Proof of Concept & Pilot Management:
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Design and manage PoC and pilot engagements.
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Ensure PoC outcomes are documented and translated into compelling evidence for the broader sales process.
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Peer Coaching & Team Enablement:
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Share deal learnings, demo best practice, and competitive insights with the wider SE Pre-Sales team.
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Support onboarding of new Pre-Sales team members and contribute to capability development across the function.
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Champion consistent use of the SE Engagement Model and Keyloop's Pre-Sales standards.
Qualifications
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Proven track record in a Pre-Sales, Solutions Consulting, or Technical Sales role within a B2B SaaS or enterprise software environment.
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Strong discovery and qualification skills β ideally trained in SPIN, MEDDIC, or an equivalent structured methodology.
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Demonstrated ability to build and deliver outcome-led demos and executive-level presentations.
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Experience building commercial business cases and ROI models for C-suite audiences.
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Comfortable operating across multi-stakeholder, complex sales cycles of 6β18 months.
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Excellent written and verbal communication skills; confident presenting at board level.
Requirements
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Experience in the automotive retail sector β understanding of OEM, dealer group, or fleet operations.
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Familiarity with DMS, retail platform, or automotive technology solutions.
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Knowledge of Keyloop's Fusion platform or adjacent products (DMS, Service Hub, Sales Hub, Vehicle Hub, AI-AIME).
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Experience working with RFP/RFI processes and formal procurement cycles.
Benefits
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Collaborate and learn from industry experts from all over the globe.
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Work with game-changing products and services.
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Get the training and support you need to try new things, adapt to quick changes, and explore different paths.
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An inclusive environment to thrive, respecting all dimensions of diversity.
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Compensation based on performance, designed to attract the very best talent.
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Opportunities for career growth through investment in development.