[Hiring] Pre-Sales Engineer @NCR Corporation

Role Description

Are you a pre-sales solution engineer with the agility and the creativity to lead a comprehensive technical solution strategy, while addressing technology issues, assessing customer IT infrastructure and determining the technology needed to ensure customer adoption of the proposed solution?

We’re seeking a versatile technical and business oriented pre-sales consultant with experience developing business opportunities, building customer solution mapping, establishing C-level relationships with the customer’s technical leadership and working closely with the customer-facing teams. The primary objectives of this position are to drive increase in market share, revenue growth and increase in customer satisfaction.

As a pre-sales solutions engineer, you will partner with the Account Executive in planning and prioritizing opportunities for utmost productivity and efficiency, while overseeing the Professional Services engagement at the right time with the right resources.

If you have proven experience in pre-sales/customer-facing/technical roles with 5+ years in the retail industry and exceptional customer-focus and bias for action, we want to talk to you.

Qualifications

• Bachelor’s degree in Computer Science or Engineering preferred
• 3+ years of experience in pre-sales/customer-facing/technical roles
• 3+ years of experience in Retail industry
• Deep understanding of Software Solutions
• Previous customer-facing experience selling software, hardware and services
• Working with large retailers as a service provider, software provider or consultant
• Excellent oral, written communication and presentation skills

Requirements

• Jointly create, manage and execute account plans side by side with the Account Executives
• Validate software, hardware and services pricing and margins based on the scope of work
• Engage Professional Services in opportunities after forming a clear solution plan
• Monitor and report on market and competitor’s activities
• Communicate and report internally on opportunity status and plan ahead
• Attend and present at customer meetings and internal sessions
• Influence buyers on product offering new/improved products/innovation within the industry
• Focus on upselling while acting as a technical advisor to customers
• Work with and drive the Customer Solution Engineers team (CSE)
• Influence product development and enhancements using gathered intelligence

Benefits

• Self-motivated & self-driven motivated passion for the industry and products
• “Make it happen” team player
• Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills
• Results-oriented with a positive outlook
• Clear focus on high quality and business profit
• Reliable, tolerant and determined
• Adaptable to change in a fast-moving environment
• Travel up to 50%