Role Description
The OEM Key Account Manager owns and grows assigned country-targeted OEM accounts. This role builds trusted customer relationships, develops account strategies, identifies growth opportunities, and coordinates Schneider Electric resources to deliver sustainable business and customer value.
Key Responsibilities
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Own the commercial relationship and full sales process for assigned OEM accounts.
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Develop and execute account plans covering growth priorities, stakeholders, opportunities, solutions, software, services, and coverage.
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Build consultative relationships with customer decision-makers.
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Identify new business while protecting and expanding existing revenue.
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Translate customer, market, application, competitor, and pipeline insights into measurable actions.
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Position integrated Schneider Electric offers rather than pursuing a product-only approach.
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Coordinate local Account Managers, technical specialists, supply chain, customer care, solution centers, Lines of Business, and other stakeholders.
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Maintain accurate visibility of account actions, opportunities, risks, and progress.
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Drive disciplined execution and an integrated customer experience.
Qualifications
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Demonstrated account management experience is required, preferably managing large to extra-large established accounts.
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Strong industrial automation experience, including the ability to understand customer applications and identify relevant growth opportunities.
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Proven success expanding revenue, share of wallet, and strategic relationships within an existing account portfolio.
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Strong customer-retention and account-development orientation. This is primarily a βfarmerβ role, focused on growing Schneider Electric business within established accounts.
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Ability to develop multilevel customer relationships and coordinate internal resources across complex organizations.
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Experience with new-account acquisition is beneficial but secondary, as the portfolio includes very few acquisition accounts.
Requirements
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Strategic account management and consultative selling.
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Customer, market, and competitor intelligence.
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OEM application and business-driver knowledge.
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Solution, software, services, and product knowledge.
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Relationship building and customer focus.
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Clear communication and active listening.
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Influence without direct authority.
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Cross-functional coordination and change management.
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Data-driven decision-making and digital proficiency.
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Pipeline management and disciplined sales execution.
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New-business development.
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Results orientation and resilience.
Benefits
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Care for Yourself and Your Family: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
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Invest and Plan Your Future: competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
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Grow Your Skills and Career: support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
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Team Up in the Workplace: encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
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Support Your Community: make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.