[Hiring] Nonprofit Experience & Partnership Associate @Visit.org

Role Description

Visit.org is looking for a passionate and ambitious Nonprofit Experience & Partnership Associate, to join our remote team. The Nonprofit Experience & Partnership Associate will support the expansion of our network of partner nonprofits and work closely with them to design and build high-quality social impact experiences. The right candidate will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment.

Please note: This role is based in China and requires 50-70% availability during standard local business hours with Europe and 9am - 12 pm EST Tues-Thurs to overlap with US hours for key meetings.

Responsibilities

• Cultivate, maintain, and strengthen relationships with partner organizations, acting as the primary liaison between them and Visit.org.
• Provide general and tailored support to ensure partner satisfaction.
• Collaborate closely with partner organizations to co-design and co-build social impact experiences, prioritizing high-quality output and tangible social impact.
• Incorporate feedback to continuously improve these experiences.
• Onboard prospective partner nonprofits and social ventures. Support recruitment team as needed.
• Facilitate the preparedness of NPOs to offer best-in-class experiences through comprehensive onboarding, training, and communications support.
• Maintain accurate and up-to-date records using Hubspot, proprietary platform, and/or other technology platforms.
• Leverage data and technology tools to optimize recruitment and partnership-building efforts.
• Collaborate effectively with cross-functional teams to facilitate experiences, event delivery, organization training, payments, and other operational aspects.
• Develop and maintain comprehensive knowledge of partner organizations, experiences, and offerings in the assigned region/portfolio.
• Assist in identifying crucial metrics, KPIs, and scalable processes, and support the implementation of new systems and processes for efficiency.

Qualifications

• At least 2 years of experience working in the nonprofit sector, social impact space, or a related field.
• 1+ year(s) of experience in a client-facing role, building relationships, and ensuring retention.
• Understanding of the unique needs of nonprofits and a passion for our mission.
• Experience in relationship building, preferably with nonprofits.
• Comfortable working with data; experience working with Salesforce or other CRM software is a plus.
• Excellent verbal and written communication skills.
• Familiar with and excited to work in a fast-paced, highly demanding startup environment.
• Self-motivated, proactive, and able to prioritize and manage several tasks at once.
• Eagerness to learn, grow, and contribute as part of a collaborative team, with the ability to work effectively with cross-functional teams.
• Experience working in a fast-paced startup environment.
• Passion for our mission and the desire to make an impact in the world through technology.

Benefits

• Competitive pay
• Mission-aligned company events/volunteering
• Inclusive, exciting start-up culture
• Accelerated career & personal growth
• Culture Club and more!