[Hiring] New Business Account Executive @Twilio

Role Description

Join the team as Twilio’s next New Business Account Executive. This position is needed to sell into high value ISV, High Tech, AI Native and Enterprise companies. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

• Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects.
• Source new leads and drive sustainable pipeline growth each quarter.
• Master creating pricing proposals, negotiating terms and managing the contract process.
• Build trust and mutual respect with technical customers and peers.
• Think outside of the box and possess extraordinary interpersonal and communication skills.
• Balance challenging priorities and handle multiple projects/deals simultaneously.

Qualifications

• 4+ years of Sales experience and a track record of personally selling and closing complex solutions to ISVs, high tech, AI Native, enterprise and software companies.
• Strong experience identifying, mapping and prospecting accounts.
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software.
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets.
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures).
• Expertise in solution-based selling or consultative selling.
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises.
• Strong presentation and negotiation skills.
• Comfortable working in a dynamic environment.
• Familiar with MEDDPICC sales qualification methodology and other Sales methodologies.

Requirements

• Ideally, you also have experience selling both to a business and technical audience.
• Understanding of the CPaaS & Customer Engagement ecosystem.
• Familiarity with cloud communications (voice, SMS, chat, video, etc.).
• Knowledge of contact centre agent productivity and Conversational AI.
• Understanding of APIs and integrations for communication services.
• Knowledge of telecommunications industry dynamics.
• Understanding of enterprise technology architecture and the technical needs of large organizations.

Location

This role will be remote and based in UK or Ireland.

Travel

Approximately 25% travel is anticipated to help you connect in-person in a meaningful way.

Benefits

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• Retirement savings program.
• Offerings vary by location.