Role Description
Johnson & Johnson Innovative Medicine is recruiting for a Neuroscience sales role to be based in the Washington, DC territory which includes: Bethesda, MD and Silver Springs, MD.
This posting may be considered for multiple levels within the same sales job family based on the candidateβs experience, skills, and demonstrated capabilities. Final leveling and title will be determined based on assessment against the level-specific expectations.
Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact through customer-driven execution that puts patients first.
Key Responsibilities
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Engage healthcare professionals and stakeholders using customer-specific approaches aligned to practitioner priorities, institutional needs, and patient outcomes.
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Develop expertise in the Neuroscience portfolio, including Caplyta, and apply approved clinical and business knowledge to support customer engagement, territory priorities, and patient-focused outcomes.
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Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
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Develop and execute strategic pre-call and account plans focusing on actions that drive business outcomes aligned to territory, district, regional, and national goals reviewing progress regularly.
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Identify, prioritize, and engage key stakeholders that influence business tailoring messages and resources specific to each role.
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Optimize selling time and stakeholder access across accounts and care settings.
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Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
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Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
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Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
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Conduct meaningful two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
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Collaborate with internal partners to support coordinated customer engagement across face-to-face, virtual, and digital channels as available.
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Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
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Partner across functions creating a culture of shared accountability mindset to deliver a consistent customer experience and achieve business objectives.
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Share field insights and observations to inform planning, prioritization, and continuous improvement.
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Adhere to all Health Care Compliance policies and guidelines.
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Use CRM and evolving, approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.
Qualifications
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A minimum of a Bachelorβs Degree required; MS/MBA/PhD preferred.
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A valid driverβs license issued in one (1) of the fifty (50) United States.
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A minimum of three (3) years of relevant work experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or recently transitioned from Active-Duty Military.
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The ability to travel up to 50%, which may include overnight and weekend travel.
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Must live in the geography and/or be willing to relocate to the geography.
Requirements
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Experience using a structured sales approach, adapting engagement based on customer needs, and confirming clear next steps to advance appropriate adoption.
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Experience identifying account obstacles, gathering key information, determining next steps, and escalating appropriately when needed.
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Experience building trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
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Experience creating and executing a territory or account plan by setting priorities, aligning activities to goals, and adjusting based on insights and results.
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Experience partnering across internal teams by engaging the right stakeholders, sharing relevant information, and coordinating actions that improve the customer experience.
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Identifies key information and data as well as relationships between different pieces of information. Uses business-related data presented in graphs, tables, and reports to extract insights and develop data-driven solutions using appropriate analysis.
Benefits
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Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
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Consolidated retirement plan (pension) and savings plan (401(k)).
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Long-term incentive program eligibility.
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Vacation β 120 hours per calendar year.
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Sick time - 40 hours per calendar year; for employees who reside in the State of Washington β 56 hours per calendar year.
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Holiday pay, including Floating Holidays β 13 days per calendar year.
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Work, Personal and Family Time - up to 40 hours per calendar year.
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Parental Leave β 480 hours within one year of the birth/adoption/foster care of a child.
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Condolence Leave β 30 days for an immediate family member; 5 days for an extended family member.
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Caregiver Leave β 10 days.
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Volunteer Leave β 4 days.
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Military Spouse Time-Off β 80 hours.