[Hiring] National Sales Coach @Infinity Home Services

Role Description

The National Sales Director is responsible for developing and executing the enterprise-wide sales training, coaching, and development strategy across Infinity Home Services. This role owns the creation and continuous improvement of sales training curricula, new-hire onboarding programs, coaching frameworks, and ongoing development initiatives that reinforce the IHS Selling Way and strengthen sales performance across all brands.

Working closely with Regional and Brand Leadership, this individual identifies opportunities to improve selling behaviors, develops scalable training solutions, and equips Sales Leaders with the tools and capabilities needed to effectively coach and develop their teams. This position also serves as a key business partner in the development, implementation, and ongoing optimization of sales enablement technology, including the Digital Selling Tool (DST) and sales coaching platforms.

The role ensures technology aligns with the IHS Selling Way, supports real-world field execution, and is successfully adopted by Project Advisors and Sales Leaders. Through sales performance data, field observations, technology insights, and emerging best practices, this individual continuously evaluates the effectiveness of sales development programs and identifies opportunities to improve execution and results.

The ultimate objective is to build and sustain a high-performing sales organization through effective training, consistent coaching, technology enablement, and measurable improvements in sales performance.

Qualifications

• 10+ years of experience in sales, sales training, sales enablement, or sales leadership, preferably within residential home improvement, home services, or in-home sales.
• Demonstrated success in consultative selling, with the ability to personally execute, demonstrate, and coach effective sales behaviors.
• Experience developing and delivering sales training programs, including curriculum development, onboarding, role-playing, and ongoing skill development.
• Proven ability to coach and develop sales professionals and Sales Leaders, translating sales methodologies into practical, repeatable behaviors.
• Experience utilizing sales performance metrics and coaching insights to identify development opportunities and improve sales results.
• Strong understanding of sales technology, including CRM systems, digital presentation tools, and sales coaching platforms, with experience supporting technology adoption and implementation.
• Exceptional communication, presentation, and facilitation skills, with the ability to engage and influence audiences ranging from Project Advisors to executive leadership.
• Ability to work effectively across multiple brands, markets, and leadership teams while driving a unified approach to sales development.
• Willingness and ability to travel up to 50%, particularly during major training and technology implementation initiatives.

Requirements

• Serve as a champion and practitioner of the IHS Selling Way, consistently demonstrating its philosophy, principles, and expected selling behaviors.
• Develop and execute the enterprise-wide sales training, coaching, and development strategy to strengthen selling capabilities and drive consistent performance across all IHS brands.
• Own the creation, maintenance, and continuous improvement of IHS Selling Way training programs, including learning modules, facilitator guides, role plays, assessments, and supporting resources.
• Design and manage a scalable onboarding and certification program that ensures new Project Advisors understand, embrace, and can effectively execute the IHS Selling Way.
• Equip Sales Leaders with the training, coaching frameworks, and tools needed to effectively develop their teams, reinforce selling behaviors, and drive continuous improvement.
• Establish and deliver ongoing development programs, including in-person and virtual training, skill-building sessions, and reinforcement initiatives that sustain the IHS Selling Way across the organization.
• Conduct field observations and ride-alongs, analyze sales performance and coaching data, and partner with Sales Leaders to identify development opportunities, remove barriers, and drive measurable improvements in selling behaviors and sales outcomes.
• Serve as a key business partner in the development, testing, implementation, adoption, and continuous improvement of the Digital Selling Tool (DST) and supporting sales coaching technologies.

Benefits

• Opportunities for professional growth and development tied to your personal interests.
• A transparent, supportive, and collaborative work environment.
• The chance to make a positive impact on our communities and the environment.
• Competitive: Health, dental, and vision coverage; PTO; Paid Holidays; Life Insurance; 401k with match.