[Hiring] National Sales Analyst @KeHE Distributors

Role Description

The National Sales Analyst plays a critical role in supporting the LCL national business through end-to-end purchase order management, customer performance analytics, trade optimization, and customer-facing issue resolution. This position owns the end-to-end management and visibility of LCL purchase orders from receipt through completion, including the analysis of OTIF, fill rate, and customer compliance performance.

• Own end-to-end PO management for the total LCL national business, from receipt and visibility through completion and customer resolution.
• Monitor order status and performance, proactively identifying exceptions, risks, and recurring issues requiring action.
• Maintain clear visibility of open and unresolved PO issues and drive them through to resolution with the appropriate internal teams and LCL contacts.
• Act as the Sales team's primary customer-facing contact for LCL PO performance and related order-resolution matters.
• Develop and maintain strong working relationships with appropriate LCL contacts to support timely communication, escalation, and resolution.
• Identify recurring order-performance issues and provide fact-based recommendations for process improvement.

Qualifications

• Bachelor's degree in Business, Commerce, Economics, Analytics, or a related field.
• 2-5 years of experience in sales analytics, customer analytics, national accounts, or a related commercial role within CPG.
• Experience working with major Canadian grocery or mass retail customers is an asset.
• Strong analytical and quantitative skills with demonstrated ability to translate data into actionable commercial insights.
• Advanced Excel skills, including pivot tables, lookups, and formulas; Power BI is an asset.
• Experience with customer portals, retailer performance data, and customer reporting tools.
• Experience working with ERP systems; SAP experience is an asset.
• Demonstrated ability to analyze customer performance, sales trends, promotional effectiveness, and compliance metrics.
• Strong written and verbal communication skills with the ability to work directly with customers and internal stakeholders.

Requirements

• Strong analytical capability and attention to data accuracy.
• Commercial mindset with the ability to connect analysis to sales performance and customer outcomes.
• Strong customer relationship and issue-resolution skills.
• High level of ownership and accountability.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and customer issues in a fast-paced, deadline-driven environment.
• Proactive problem solver with the ability to identify root causes and drive issues through to resolution.
• Strong communication and stakeholder-management skills.
• Ability to challenge customer charges or performance findings professionally using supporting facts and data.

Benefits

• The base compensation range for this role is $65,000 CAD - $78,000 CAD.
• Base pay is positioned within the range based on several factors including an individual’s knowledge, skills, and experience with consideration given to internal equity.
• This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
• Comprehensive Total Reward program which includes flexible and supportive benefits and other wellbeing programs.