Role Description
Build the playbook and drive national Food Service growth, quarterbacking customers, partners and teams from big ideas to flawless execution.
As National Food Service Sales Manager, you will own and build Kicking Horse Coffee's Food Service sales approach across Canada. Unlike a traditional Food Service role supported by a large dedicated team, you will be the quarterback for this channel within the KHC Sales team:
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Create the systems, processes and operating rhythms needed to grow the business.
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Develop customer and distributor strategies.
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Build and advance a national pipeline.
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Coordinate pricing, contracts, equipment, service, marketing, training and launch plans.
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Report to the KHC Vice President of Sales.
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Work in close partnership with the Lavazza North America Food Service team.
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Lead stakeholder alignment and project management.
Responsibilities
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Own the national Food Service sales strategy for Kicking Horse Coffee.
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Build the systems, processes, tools and operating rhythms required to scale the Food Service channel.
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Quarterback cross-functional execution.
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Lead project management for customer and channel initiatives.
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Build and manage an active national pipeline of strategic Food Service prospects and key accounts.
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Develop strong relationships with customers, distributors and external partners.
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Partner with customers and internal teams to develop programs that fit customer needs.
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Coordinate customer programs end-to-end.
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Develop and coordinate new pricing, commercial agreements and contract renewals.
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Work in strong collaboration with the Lavazza North America Food Service team.
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Influence effectively across Canadian and US teams.
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Use customer insights, market knowledge and performance data to identify opportunities.
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Create and communicate competitive strategies and plans.
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Travel as required to support customers, distributors, partner meetings, launches, trade events and business needs.
Qualifications
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5-7+ years of Food Service sales experience, including experience working with distributors and strategic or key accounts.
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A combination of relevant education, training and equivalent professional experience.
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Demonstrated ability to build a sales channel, process or program.
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Strong project management skills.
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Ability to travel regularly across Canada and, when required, to the United States.
Requirements
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Must be legally entitled to work in Canada.
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This is a fully remote role, with preference for Calgary, AB or Toronto, ON based employees.
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This is a full-time, permanent position in our Sales department.
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The base salary range for this role is $110,000 - $120,000.
Benefits
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Damn good discounts on coffee beans and all the caffeine you will need to keep you fuelled.
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Extended medical, dental and vision coverage.
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Annual $2,000 flexible paramedical services coverage.
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Access to our emergency or crisis support through our Employee & Family Assistance Program.
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Annual $700 Wellness Allowance.
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4 weeks of paid vacation after one year of work.
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Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
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Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
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Coffee Education programming.
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Training and Development opportunities.
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Working with a kick-ass team.