[Hiring] National Field Training Audiologist @ReSound

Role Description

Contribute to the achievement of GN ReSound sales and profitability objectives by providing audiological and technical training designed to increase Clinician/Dispenser knowledge, skills, and familiarity with the GN ReSound product line. Regularly communicates account and competitive information to sales and sales management personnel, and provides effective customer service to assigned customers.

Areas of Responsibility

• Develop a plan to exceed net hearing instrument sales budgets on a monthly, quarterly, and annual basis in partnership with the Regional Sales Managers.
• Provide ongoing “in-clinic” training sessions (training seminars/demo days) to convey product knowledge and update customers on new hearing aid technology.
• Support new customer development by working with the Regional Sales Manager and executing demonstrations of GN ReSound products.
• Provide training support to all new customers.
• Monitor regional data and allocate efforts to reduce returns, repairs, remakes, and enhance Company profitability.
• Provide technical response/support to all customers in the assigned region and cover the technical support queue as required.
• Contribute to new product launch objectives by providing product/technical support to new and existing customers.
• Work with Regional Sales Managers in developing the distribution strategy for the region.
• Develop a strong communication link with the Regional Sales Managers and communicate all relevant account information.
• Provide internal training and product support for the Regional Sales Managers and in-house personnel.
• Contribute to the development of training courses and related materials.
• Communicate all relevant account information to appropriate GN ReSound sales/sales management personnel.
• Contribute to the maintenance of Customer Profiles and account records/files.
• Complete appropriate sales and corporate reporting requirements in a timely fashion.
• Maintain expenses within published corporate guidelines.
• Maintain company equipment (computer, training devices, etc.).

Qualifications

• Master's Degree in Audiology.
• Strong experience with hearing instruments and previous work experience within the hearing aid industry.

Knowledge Specifications

• Leading through vision by keeping the organization’s vision at the forefront of associate decision-making and action.
• Communication by clearly conveying information and ideas through a variety of forms to individuals or groups.
• Innovative by generating innovative solutions in work situations.
• Building customer loyalty by effectively meeting customer needs.
• Building a successful team by using appropriate methods and a flexible interpersonal style.
• Aligning performance for success by focusing and guiding others in accomplishing work objectives.
• Strong verbal, presentation, and written communication skills.
• Strong planning and organizational skills.
• Must maintain good standing with professional regulatory body, including Continuing Education Units (CEU).
• Stay current with technology and market trends.

Compensation

• $85,000 - $110,000 (depending on experience and knowledge) + Bonus & Car allowance.

Travel

• 80% travel, throughout Canada.