[Hiring] National Accounts Director @Meridian Group

Role Description

The National Accounts Director, General Contractors will play a critical role in our client's continued evolution toward a more strategic, enterprise-level approach to customer relationships and early-stage project engagement. This is an opportunity for a commercially oriented executive to build and deepen relationships with some of the nation's leading General Contractors, identify significant construction opportunities earlier in the development cycle, and connect customers with our client's broad portfolio of products, services, technical capabilities, and project solutions.

The National Accounts Director will serve as the primary strategic relationship leader for a portfolio of key General Contractor accounts involved in major construction projects across the United States.

• Establish our client as a strategic partner to its customers.
• Engage earlier in the project lifecycle.
• Understand customer priorities and project pipelines.
• Bring the appropriate resources to the table at the right time.

Key Responsibilities

• Strategic Account Leadership
  • Serve as the primary relationship manager for designated national General Contractor accounts.
  • Develop and maintain relationships at multiple levels within each organization.
  • Develop strategic account plans that identify customer priorities, project pipelines, relationship opportunities, risks, and areas for growth.
  • Coordinate internal resources and subject matter experts to ensure customers receive a consistent and highly responsive experience.
  • Establish our client as a strategic partner rather than simply a product or transactional supplier.
• Early-Stage Construction & Project Development
  • Identify major construction projects during the planning, design, estimating, and preconstruction phases.
  • Develop an understanding of customer project pipelines and determine where our client can provide meaningful value.
  • Evaluate opportunities based on strategic fit, project potential, customer needs, and the ability to deliver profitable solutions.
  • Connect customer requirements with the company's capabilities across reinforcing steel, fabrication, accessories, construction services, and related offerings.
  • Engage commercial, operations, technical, and business leaders early to determine the appropriate strategy and resources for each opportunity.
  • Participate in project-shaping discussions where our client can differentiate itself.
• Enterprise Growth & Cross-Functional Collaboration
  • Identify opportunities to expand our client's relationships with strategic accounts across products, services, and business lines.
  • Facilitate collaboration across the organization to reduce friction and provide customers with a more integrated solution.
  • Translate customer and market intelligence into actionable insights for commercial and growth strategies.
  • Partner with Technical Services and other internal teams on customer education, value engineering, scope clarification, and project-specific solutions.
  • Provide leadership and direction to internal account teams and cross-functional contributors.
• Customer & Market Intelligence
  • Conduct regular strategic business reviews with key customers to understand their business strategies, project pipelines, challenges, and priorities.
  • Develop a deep understanding of the General Contractor landscape, competitive environment, and evolving construction market.
  • Share customer insights, competitive intelligence, and market trends with leadership.
  • Monitor customer engagement and satisfaction and develop strategies to strengthen relationships and increase future project opportunities.
  • Maintain accurate account and project information through Salesforce and other company systems.
• Operational & Field Engagement
  • Maintain a strong presence with customers, company facilities, and project-related stakeholders.
  • Travel extensively throughout the United States to meet with customers, visit fabrication and operational locations, and support strategic projects.
  • Participate in project reviews and help facilitate resolution of issues affecting customer relationships or project execution.
  • Serve as a visible representative of our client with strategic customers and industry partners.

Qualifications

• Proven success in strategic sales, national account management, business development, or a related commercial leadership role within the construction, building products, infrastructure, or related industry.
• Experience managing large, complex enterprise accounts and navigating multiple business units and stakeholders.
• Strong understanding of General Contractor decision-making, preconstruction processes, estimating, project pursuit cycles, and construction execution.
• Demonstrated ability to develop trusted relationships with senior executives while also effectively engaging operational, technical, procurement, and project-level stakeholders.
• A consultative, solutions-oriented approach to business development.
• Strong commercial judgment and the ability to identify opportunities where multiple capabilities can create greater customer value.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to operate effectively within a complex, matrixed organization and bring together cross-functional teams.
• Experience with Salesforce or a comparable CRM platform.
• Willingness and ability to travel extensively—up to approximately 80%.

Education & Experience

• Bachelor's degree in business, management, marketing, engineering, construction, or a related discipline required.
• MBA or advanced degree preferred.
• Minimum of five years of progressive experience in business development, strategic account management, sales, or a related commercial function.
• Experience working with major General Contractors and/or within large-scale construction or building products environments strongly preferred.

Benefits

• Competitive compensation
• Advancement and professional development opportunities
• Training and continuing education
• Paid time off
• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• Company matching 401(k) plan
• Employee stock purchase plan