[Hiring] National Account Manager @Starbucks Coffee Company

Role Description

As an Account Manager, you will drive strategy and growth with external and internal business partners to transform and shape the future of Licensed Coffee Houses in our largest business segments. You will own key relationships with existing and new licensed business partners and operate as a general manager. Your work will be broad, impactful and highly cross-functional. You will be responsible for:

• New coffee house development and portfolio management
• Complex negotiations
• Program innovation and adoption
• Technology solutioning
• Partnering with Starbucks world-class market teams

As an Account Manager, you will:

• Strategically deepen and expand partnerships with key stakeholders
• Create negotiation strategy and approach for complex partnership agreements
• Develop and deliver a robust pipeline of new coffee houses and formats
• Co-create and execute strategic joint business plans to drive growth & strategic alignment
• Support portfolio management including renovation strategy and program integration

Qualifications

• Franchise development and/or business development experience, preferably in Starbucks Licensed Stores Business Development environment (7+ years)
• Direct experience negotiating complex agreements and contracts with executives (7+ years)
• B2B Sales and strategic account management with Fortune 500 or industry leading companies (7+ years)
• Demonstrates strong executive presence and maturity
• General management: application of multi-disciplinary business practices with internal and external teams (e.g. marketing, strategy, finance, store development, operations) (7+ years)
• Strong strategic thinking, analytical, problem-solving capabilities
• Expertise at simplifying complicated material to communicate in a concise and effective way
• Ability to influence C level leaders in significant investment decisions and change management
• Ability to adapt strategies and plans, and thrive in an ambiguous environment

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire*
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• Participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Access to backup care and DACA reimbursement

Company Description

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.