[Hiring] National Account Manager @Dunlop Sports Americas

Role Description

Manage and oversee the day-to-day operations of select Strategic National Account Partners. This management includes implementing sales strategy, providing daily service needs, monitoring sell-thru activity, achieving sales targets, and developing new business opportunities. The National Account Manager will play a pivotal role in developing and delivering growth potential in substantial growth channels for the company.

Organizational Alignment

• Reports to the Director of National Accounts

Job Description

• Provides a management-level point for specific Strategic National Account partners whom they oversee
• Builds peer support and strong internal-company relationships with other key management personnel
• Establishes productive relationships with the sales team through frequent communication, collaboration, and the effective allocation of marketing investment

Job Responsibilities

• Strategy development and planning
• Sales process management
• Recommends and engages in resource deployment for each channel
• Provides leadership and coaching to each sales team member who services these channels
• Directs and supports the consistent implementation of company initiatives
• Positively impacts the performance of each channel by implementing unique and individual sales approaches
• Leads field forecasting efforts for each channel managed
• Proactively assesses, clarifies, and validates customer requirements and satisfaction
• Utilizes all available company technology and reporting
• Manages COOP marketing budgets and vendor agreements

Accountabilities and Performance Measures

• Meets assigned channel quotas for sales, service, and strategic objectives
• Responsible for the efficient allocation of company support resources and budgets
• Achieves strategic channel objectives defined by company management
• Provides world-class customer service and support

Qualifications

• Four year college degree
• Minimum 5 years of sales management experience
• PC proficiency
• Strong communication skills
• Consumer Retail experience

Cultural Alignment

• Service: Demonstrates a strong commitment to customers, employees, and business partners by delivering effective solutions that drive growth, profitability, and long-term value.
• Teamwork: Fosters collaboration across Sales, Marketing, Finance, Operations, Product, and Commercial Systems to achieve shared business objectives and organizational success.
• Integrity & Accountability: Makes ethical, transparent, and data-driven decisions that align with company values, governance standards, and long-term business objectives.
• Innovation & Challenge: Champions continuous improvement by leveraging technology, automation, AI, and innovative business practices to enhance efficiency, scalability, and performance.
• Joy: Creates a positive, engaging, and high-performing work environment that recognizes achievements, celebrates success, and inspires teams to do their best work.

Physical Demand

• Ability to sit for extended periods of time, typically 8-10 hours a day, with occasional bending
• Pulling and reaching with hands and arms
• Ability to perform routine hand, fingers, and arm movements, including keyboarding and mousing
• Ability to see, hear, speak, and communicate effectively in order to perform job responsibilities
• Ability to lift and carry up to 30 pounds

Work Environment

This is a fully remote, work-from-home position that requires a dedicated, professional workspace, with specific expectations outlined in the Remote Work Policy. Frequent use of standard office equipment, including technology, is required.

Disclaimer

This job description generally indicates the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an applicant. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of an employee. An employee may be asked to perform other duties as needed. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions.

DSA is an equal-opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, reproductive health decision-making and genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.