Role Description
The Foodservice National Account Manager, Non-Commercial & Lodging, is responsible for managing and growing strategic customer relationships including Aramark/Avendra, Compass/Foodbuy, Elior, Hilton, Premier, Sodexo/Entegra, Vizient, and other assigned accounts.
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Maintain complete ownership of assigned customer relationships and business performance.
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Drive strategic customer growth by building and strengthening relationships across all levels of assigned customer organizations.
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Develop and execute account strategies that deliver sales growth, profitability, and market share gains.
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Achieve or exceed annual sales and profit objectives.
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Identify and capitalize on new business opportunities within assigned accounts.
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Lead annual business reviews, joint business planning processes, and growth initiatives.
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Own and lead customer negotiations, including RFPs, contract renewals, joint business plans, new item placements, promotional programs, and strategic initiatives.
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Collaborate closely with Marketing, Field Sales, Broker Partners, Finance, Supply Chain, Customer Service, Legal, and Category teams.
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Oversee customer business processes including item setup and maintenance, pricing and promotional management, customer reporting, digital content management, forecasting support, and inventory and logistics coordination.
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Analyze sales performance, profitability, trade spending, and promotional effectiveness.
Qualifications
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Bachelor's degree in Business, Marketing, Sales, or related field, or equivalent professional experience.
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Minimum of 8 years of Foodservice sales and/or account management experience with a consumer packaged goods (CPG) food manufacturer.
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Experience managing at least one major Contract Management Company, Group Purchasing Organization, or strategic Non-Commercial account.
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Demonstrated success managing complex customer relationships and negotiations.
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Proven ability to develop strategic business plans and deliver measurable sales growth.
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Strong financial and business acumen.
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Ability to travel up to 25%.
Requirements
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Experience with Non-Commercial segments including Healthcare, Senior Living, Education, Business & Industry, Lodging and Hospitality.
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Experience working with Foodservice distributors.
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Knowledge of industry tools and data sources including Blacksmith, SupplyTrack, Datassential, Salesforce.
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Experience managing trade budgets and promotional investments.
Benefits
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Collaborative culture.
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Opportunities for professional development.
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Chance to build a rewarding career with a company committed to innovation, partnership, and results.