[Hiring] National Account Manager @Momentive

Role Description

Oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Engage with organizations to get a better understanding of their mission, goals, challenges, and needs. Foster long-term relationships with clients and help grow our business.

Duties & Responsibilities

• Develop strong relationships in your assigned territory.
• Operate as the lead point of contact for all matters specific to your accounts.
• Own and drive revenue in your assigned territory by closing renewal business with price lift, and upsell products and services to existing clients.
• Learn and demonstrate a fundamental understanding of our services and technology platform and be able to articulate the advantages over competitors clearly.
• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
• Meet or exceed monthly, quarterly, and annual goals set by management.
• Prepare reports on account status.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.

Qualifications

• 1-3 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role in the technology industry.
• BA/BS degree in Business Administration, Sales, or relevant field.

Requirements

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• Attention to detail with excellent organization skills.
• Competitive and committed attitude.
• Experience selling in the tech industry.
• Great people skills; ability to quickly understand your audience and tailor the right message to them.

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Some overnight travel required.

Essential Functions

• Frequently sits at a computer terminal and desk.
• Frequently walks to other areas within or outside of the department to distribute or gather information.
• Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending.
• Stooping, crouching while filing; occasional reaching, twisting, turning.
• Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering.
• Continuous hearing.
• Use of near/midrange/far vision and speaking to disseminate information.

Benefits

• Medical, Dental & Vision Benefits.
• 401(k) Savings Plan with Company Match.
• Flexible Planned Paid Time Off.
• Generous Sick Leave.
• Inclusive & Welcoming Environment.
• Purpose-Driven Culture.
• Work-Life Balance.
• Commitment to Community Involvement.
• Employer-Paid Parental Leave.
• Employer-Paid Short-Term Disability.
• Remote Work Flexibility.