[Hiring] National Account Manager @Talroo

Role Description

Talroo is seeking a National Account Manager to manage a portfolio of fully ramped, enterprise-level customer accounts. This role owns account retention, renewals, and revenue growth, serving as a strategic advisor to senior and C-suite stakeholders.

You will combine deep technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue.

Location: This role is open to remote employees in these select US States only: Arizona, Florida, Indiana, Texas, and Virginia.

Compensation: Highly competitive! $90k base + commission.

• Own a book of ramped, enterprise accounts with full responsibility for retention and net revenue growth.
• Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations.
• Build and maintain trusted relationships with C-suite and senior customer stakeholders.
• Identify and execute upsell and expansion opportunities aligned to customer goals and performance data.
• Translate technical platform capabilities, data insights, and campaign performance into clear business value.
• Partner cross-functionally with Sales, Product, and Client Success to drive adoption and customer success.
• Proactively identify risk signals and develop mitigation plans to protect revenue.
• Maintain accurate account activity, forecasting, and documentation in HubSpot CRM.

Qualifications

• Proven experience managing enterprise-level customer accounts.
• Demonstrated success in account retention, renewals, and revenue expansion.
• Strong C-suite and executive-level relationship management experience.
• Highly technical aptitude with the ability to understand and communicate complex platforms and data.
• Consultative mindset with strong upsell and value-based selling skills.
• Excellent communication, analytical, and negotiation skills.
• Comfortable working remotely with a high level of ownership and accountability.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Must be eligible to work permanently in the United States without employer sponsorship at any time.

Benefits

• Highly competitive salary.
• Company-paid gym membership or ClassPass.
• Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents.
• 401(k) retirement plan with 3% employer contribution.
• Paid company holidays.
• Responsibly-Managed Unlimited PTO.
• 100% Paid Parental Leave.
• Memorable, unique company events.

Company Description

Talroo is proud to be an Equal Opportunity Employer. Candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.