Role Description
The National Account Executive develops and manages strategic customer relationships to drive revenue growth, customer retention, and long-term business partnerships within assigned national accounts. This role independently leads complex sales opportunities, navigates lengthy sales cycles, and serves as a trusted advisor to senior customer stakeholders while identifying and implementing growth strategies aligned with customer needs and organizational objectives.
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Develop and execute account strategies that strengthen relationships with strategic customers, expand customer engagement, and achieve revenue growth objectives within assigned accounts.
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Identify, develop, and close complex sales opportunities by aligning organizational products and services with customer business needs and priorities.
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Lead strategic account planning and conduct regular business reviews with senior customer stakeholders to assess needs, evaluate performance, and identify growth opportunities.
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Manage complex sales cycles, including presentations, proposals, negotiations, and contract discussions, to secure long-term customer commitments and business results.
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Support government and public sector sales activities by coordinating responses to requests for proposals (RFPs), bid opportunities, and contract requirements while ensuring compliance with applicable procurement guidelines.
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Collaborate with internal sales, marketing, operations, and support teams to develop customer solutions, resolve issues, and deliver a positive customer experience.
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Analyze account performance, market trends, customer needs, and competitive information to recommend and implement strategies that improve customer retention and revenue growth.
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Lead cross-functional initiatives related to strategic accounts, providing subject matter expertise, coaching, and guidance to support successful execution and customer outcomes.
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Comply with Company and department policies and standards; performs other duties as assigned.
Qualifications
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Bachelorβs degree in Business Administration, Marketing, Finance, or related field, or equivalent combination of education and experience.
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5 years experience in account management, business-to-business sales, enterprise sales, or related customer-facing roles.
Requirements
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Experience managing complex sales opportunities involving lengthy sales cycles and multiple decision makers.
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Experience working with CHCs, FQHCs, Government, or Education.
Skills and Abilities
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Strong knowledge of strategic account management, consultative selling, and enterprise sales methodologies.
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Advanced skills in customer relationship management used to develop long-term partnerships and increase customer value.
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Strong communication skills which engage customers while presenting solutions, negotiating agreements, and influencing decision-makers.
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Leadership and project coordination capabilities to guide cross-functional initiatives and influence outcomes without direct authority.
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Attention to detail in managing contracts, proposals, compliance requirements, and customer commitments.
Travel Requirements
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This position requires occasional travel to customer sites within a regional area and travel nationally for conferences.
Benefits
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Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
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401(k) Match Retirement Savings Plan.
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Educational Assistance Program.
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Full Paid Parental and Adoption Leave.
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LifeWorks (Employee Assistance Program).
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Patterson Perks Program.
Compensation
This position is paid on a commission basis.
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.