Role Description
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Responsible for architecting solutions that will achieve customer business outcomes either within a specific technical domain, or across the broader company portfolio (hardware, software, services, and as a service offerings) in combination with all necessary third-party components (e.g. software and integration). Develops and articulates compelling, accurate, and relevant proposals and ensures customer's business and technical requirements are met.
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Demonstrates in-depth knowledge in one or more solution domains, company products, services, and solutions as well as the customer’s technical and business environment.
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Develops compelling customer proposals and critically reviews them, managing the expectations of internal stakeholders and customers.
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Quantifies the impact of the business problem(s), positions business value, identifies the strengths and weaknesses of the overall proposed solution.
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Provides input to all global business units to address IT trends, requirements, gaps, or unmet needs.
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Translates outcome-based solutions into a functional solution design that aligns to the customers business needs.
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Communicates how the solution value propositions address customer business needs.
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Tracks leading-edge and emerging technologies.
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Contributes to industry development for one or more domains through conferences and industry events.
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Incorporates an understanding of technology trends within the IT industry, as well as the customer’s industry.
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Actively gathers and applies competitive intelligence as a critical component of account support.
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Drives the Account Business Planning process, leveraging knowledge of industry trends and the customer’s technical environment.
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Participates in deep-dive discussions and partners with the account team to build customer relationships.
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Produces in-depth comparative analysis of alternative approaches to meet solution requirements.
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Develops, configures, and right sizes an optimal workload solution.
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Leverages deep knowledge of partner products and services.
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Successfully transfers knowledge to external partners to deliver effective solutions to customers.
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Proactively builds the pipeline by identifying opportunities within the account.
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Monitors the account pipeline and nurtures active deals from the opportunity to close.
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Uses pipeline insights to help prioritize activities.
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Actively participates in sales forecast meetings.
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Documents ongoing work throughout the sales cycle.
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Builds strong professional relationships with customer key executives.
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Proactively shares knowledge with peers and helps develop more junior team members.
Qualifications
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First-level university technical degree or equivalent technical qualifications. Advanced degree in technology preferred.
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8–12 years of technical experience in IT with a focus on technical consulting and solution selling.
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Knowledge-based as well as 1+ experienced-based relevant industry certifications very strongly preferred.
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Enterprise architecture frameworks and project management methodologies and certifications are helpful, but not required.
Requirements
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Advanced experience participating in and leading solution configurations and the creation of demos and proofs-of-concept (POC).
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Advanced understanding of the company portfolio of products, software, services, and solution domain specialization.
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Advanced ability to translate aaS and complete ecosystem, differentiated value, solutions, and workloads.
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Advanced understanding of aaS business model variations.
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Advanced ability to collaborate cross-functionally to ensure consistency of output.
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Advanced written and verbal communication skills, including active listening and storytelling.
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Demonstrates advanced discussion and persuasion skills.
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Advanced business and financial acumen.
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Advanced consultative/value selling skills.
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Advanced company business knowledge, technical tools, and standard customer relationship management (CRM) systems.
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Advanced resource management skills.
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Hands-on experience with one or more products, solutions, tools, or services aligned to respective job responsibility.
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Ability to design and develop a playbook for demonstrations or walk-throughs.
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Ability to deliver live demonstrations or walk-throughs of products, solutions, tools, or services.
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Advanced project and time management knowledge or experience.
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Advanced knowledge of partner offerings and how/when to leverage them.
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Advanced understanding of Geo application of company’s go-to-market strategy.
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Advanced strategic planning and account planning skills.
Benefits
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Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
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Personal & Professional Development: Programs catered to helping you reach career goals.
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Unconditional Inclusion: Celebrating individual uniqueness and valuing varied backgrounds.