[Hiring] Mid Market Account Manager @WorkWave

Role Description

As a Mid Market Account Manager, you will be responsible for building strong, long-term relationships with our clients. You will serve as a trusted advisor, understanding customer challenges, identifying opportunities for expansion, and driving the growth of our solutions. Your success will be measured by your ability to strengthen customer partnerships, proactively grow your book value, and deliver tailored solutions that align with client needs.

Why Join Now:

• Exciting moment in our growth journey.
• Launch of Wavelytics, our new AI-powered analytics suite.
• Continued momentum in integrated payments.
• Unlocking new ways to deliver value to our customers.
• Opportunity to get in early as we scale to meet massive demand.

WHAT YOU'LL DO:

• Drive growth across assigned accounts by positioning WorkWave's comprehensive solutions.
• Build and maintain relationships with key client stakeholders.
• Lead high-impact QBRs and visionary account planning sessions.
• Deliver tailored product demonstrations in collaboration with Sales Engineers.
• Manage the full expansion sales cycle.
• Maintain a healthy pipeline of whitespace opportunities.
• Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce.
• Collaborate cross-functionally with internal teams.
• Follow best practices in sales methodology (MEDDPICC).

WHAT SUCCESS LOOKS LIKE:

• ARR Quota Attainment (monthly/quarterly/yearly).
• Daily/weekly/monthly activity targets.
• Successful execution of QBRs and account plans.
• Demonstrated expansion across whitespace and multi-product opportunities.

Qualifications

• A consultative, relationship-first seller who can expand existing accounts.
• Strong business acumen and ability to identify client challenges.
• Self-motivated, organized, and resourceful in driving expansion revenue.
• Positive, team-oriented mindset with a passion for building lasting client partnerships.
• Proven track record of achieving or exceeding ARR quota.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Salesforce, Salesloft, and sales enablement tools.
• Familiarity with MEDDPICC methodology or other enterprise sales frameworks.
• 3–5 years SaaS sales/account management experience.
• Bachelor’s degree or equivalent experience.
• Ability to travel up to 25% of the time for client meetings and company conferences.

Requirements

• $70,000 - $100,000 a year.
• OTE of $140,000-$200,000 with uncapped commission.
• Final offer will depend on various factors.

Benefits

• Comprehensive medical, dental, 401(k) match, 24/7 Teladoc virtual care.
• Flexible Time Off or generous PTO, paid holidays, and paid parental bonding leave.
• 24/7 access to soft-skill and technical training libraries.
• Peer-nominated programs, regional discounts, and team volunteer opportunities.

Company Description

At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful. Our vision is to empower the world’s mobile service workers to build a brighter future.