[Hiring] Medicare Sales Team Manager @Gallagher

Role Description

In this role, you'll lead a team of Medicare Consultants, helping them deliver outstanding experience for every customer while achieving sales and performance goals. You'll provide day-to-day coaching, share feedback that helps advisors grow, and create an environment where people can do their best work. You'll use performance data to identify opportunities, remove obstacles, and drive consistent results across the team.

You'll also work closely with partners across training and operations to improve processes and support business growth. As Medicare regulations and products evolve, you'll help ensure your team stays informed, compliant, and prepared to guide customers with confidence.

• Lead, coach, and develop a team of approximately 10-15 Medicare Sales Consultants.
• Monitor sales, productivity, quality, and customer experience metrics.
• Conduct regular coaching sessions, performance reviews, and development planning.
• Support new hire onboarding and ongoing training initiatives.
• Ensure adherence to Medicare regulations, carrier requirements, and company policies.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Active Health Insurance License in your resident state prior to start date, maintained in good standing.
• AHIP certification preferred.
• Medicare Line of Authority (LOA) required for residents of North Carolina.
• Experience leading and developing a team of approximately 10 sales professionals in a Medicare, insurance, contact center, or related sales environment.
• Working knowledge of Medicare products, enrollment guidelines, compliance requirements, and sales processes.
• Ability to review performance metrics, identify trends, and take action to improve results.
• Ability to provide coaching, feedback, and performance management to support employee development.
• Ability to communicate policy, process changes, and business updates clearly with team members and business partners.
• Dedicated private workspace free from distractions and the ability to maintain a reliable, hardwired internet connection for business use.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.

Company Description

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

Now part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll join a network of professionals committed to empowering individuals, businesses, and communities to thrive. Whether you're supporting clients directly or contributing behind the scenes, you'll be part of a culture defined Your Way: shared values, excellence, and a passion for doing what's right.