[Hiring] Medicare Insurance Sales Agent @Gallagher

Role Description

In this role, you'll help individuals navigate one of the most important healthcare decisions they'll make. Through personalized conversations, you'll take time to understand each customer's needs, explain Medicare coverage options in a clear and simple way, and guide them toward the plan that best fits their situation. You'll be a trusted resource throughout the enrollment process, helping customers feel informed and confident in their decisions.

You'll work with qualified inbound leads, collaborate with a supportive team, and stay current on Medicare products and regulations so you can deliver accurate guidance and an outstanding customer experience.

• Conduct needs-based consultations with prospective Medicare beneficiaries.
• Explain Medicare plan options, benefits, and coverage differences in an easy-to-understand manner.
• Guide customers through the enrollment process and complete applications accurately.
• Respond to customer questions and concerns in a timely and professional manner.
• Maintain knowledge of Medicare regulations, carrier products, and industry updates.
• Partner with team members and leaders to support customer satisfaction and sales goals.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Active Health Insurance License in your resident state prior to start date, maintained in good standing.
• AHIP certification preferred.
• Medicare Line of Authority (LOA) required for residents of North Carolina.
• 1+ years Experience in sales, insurance, healthcare, call center, or a related environment is preferred but not required.
• Ability to build rapport and establish trust through phone-based conversations.
• Ability to explain complex information in a clear, simple, and customer-friendly manner.
• Commitment to providing high-quality customer experience and helping individuals make informed decisions.
• Ability to navigate multiple systems and accurately document customer interactions.
• Ability to meet individual performance and sales goals in a fast-paced environment.
• Dedicated private workspace free from distractions and the ability to maintain a reliable, hardwired internet connection for business use.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.

Company Description

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

Your Way Insurance is a people-first organization built on compassion, integrity, and service. Our greatest strength lies in our talented and driven team, dedicated to helping seniors find Medicare plans that truly fit their needs, the right way. Through our one-stop shopping experience, we make it easy to compare top national health insurance carriers and choose coverage with confidence.

Now part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll join a network of professionals committed to empowering individuals, businesses, and communities to thrive.