[Hiring] Market Development Representative @Help at Home

Role Description

The Market Development Representative - I/DD is responsible for driving organic growth across all distribution channels within the Intellectual and Developmental Disabilities (IDD) sector in the Pennsylvania region. As a field-based, sales-forward role, you'll be at the forefront of expanding our presence and building lasting relationships within the I/DD community.

In this dynamic role, you’ll leverage your expertise to independently execute key responsibilities with minimal supervision, while actively contributing to the growth and success of our Field Sales function. If you thrive in an autonomous environment and enjoy making a measurable impact, we want to hear from you!

Candidates should be located in Pennsylvania, preferably within the Harrisburg area. While the position offers remote or work-from-home flexibility, the role requires regular travel to branches throughout the market on a weekly basis.

Responsibilities

• Develop and maintain client relationships by building and nurturing relationships with potential clients, referral sources, and healthcare professionals to generate new business opportunities.
• Identify and pursue new business opportunities by actively identifying and targeting new business opportunities within the assigned market.
• Conduct market research, cold calling, networking, and attending industry events to expand the client base.
• Provide a consultative sales approach to understand the specific needs of clients and provide tailored solutions, including educating clients and referral sources about the benefits of home healthcare services.
• Achieve established sales targets and goals within the assigned market, including setting sales strategies, tracking performance metrics, and adjusting tactics as necessary.
• Work closely with internal teams to ensure that client needs are met and that the quality-of-service delivery is maintained.

Qualifications

• Results Orientation: Cascades market goals to personal goals, including measurable outcomes, action plans, rationale, timelines, and roles/responsibilities.
• Leadership: Embodies leadership principles; inspires action, dedication, and loyalty; leads diverse, cohesive teams.
• Communication: Very strong verbal and written communication skills; effective use of presentation materials.
• Curiosity: Inspires curiosity in self and others; remains a consistently inquisitive knowledge seeker.
• Innovation: Deploys creative thinking to drive innovative ideas; tests and measures effectiveness of new strategies.
• Collaboration: Leads cross-functional teams with focus on outcomes; provides constructive feedback.
• Empathy: Builds rapport quickly; listens attentively; develops a thorough grasp of the needs of partners and customers.
• Agility: Ability to multitask and manage multiple responsibilities; thrives in chaos.
• Growth Mindset: Demonstrates commitment to own professional development and the goals of teammates.
• Critical Thinking: Very strong problem-solving skills; ability to deal with conflict professionally.

Requirements

• High school diploma or GED required; Bachelor’s degree preferred.
• Minimum of three (3) years of experience working with or within IDD service agencies or provider networks.
• Proven track record in business development, sales, partnerships, or business growth roles.
• Experience in the home health industry is valuable but not required.

Physical Requirements

• Sedentary – ability to remain in a stationary position for extended periods of time.
• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements

• Regular travel on a daily or weekly basis required, even in inclement weather.
• Role must be within the market (Philadelphia) they are supporting but can be remote within that geography.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off and holidays.
• Employee assistance programs and wellness initiatives.
• Flexible options to support a balanced life.

Compensation

Compensation: $70,000 - $90,000