[Hiring] Business Development Representative @Smart Start, Inc.

Role Description

Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory. This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate will have prior experience in law enforcement, criminal justice, court systems, or a closely related public-sector environment. They thrive in face-to-face selling environments and are energized by developing new business through personal interaction and full territory ownership.

Essential Duties and Responsibilities

• Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territory
• Generate new sales through proactive outreach, structured territory planning, and relationship cultivation
• Expand product market share by identifying and developing new referral sources
• Evaluate influencer needs and build productive, long-term partnerships that drive consistent lead generation
• Provide technical expertise and consultative support to government officials and referral partners
• Educate partners on product functionality, reporting platforms, and compliance features
• Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs
• Serve as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards
• Develop and execute competitive sales strategies tailored to local market dynamics
• Gather market intelligence to maintain Smart Start’s competitive advantage
• Maintain proficiency in Smart Start products, CRM systems, and monitoring platforms
• Conduct consistent face-to-face meetings to strengthen referral pipelines and territory growth

Core Competencies

• Strong relationship-building and in-person engagement skills
• Competitive drive with high levels of initiative and accountability
• Excellent verbal, written, and presentation communication skills
• Ability to deliver clear, confident, and effective sales presentations
• Business and territory management acumen
• Strong problem-solving and decision-making capabilities
• Proficiency in sales communication tools (email, text, phone, social media, CRM)
• Strong organizational and time management skills
• Industry knowledge related to alcohol monitoring and ignition interlock programs

Qualifications

• Familiarity with the criminal justice system and the ability to build credible, professional relationships with law enforcement personnel, court staff, attorneys, and other justice-system partners
• MUST reside in North Texas area
• Proven experience in sales or business development
• Ability to work independently in a field-based environment
• Strong interpersonal and relationship-building skills
• Ability to demonstrate and utilize breath alcohol testing devices on a continual basis
• Valid driver’s license and ability to operate a motor vehicle

Highly Preferred

• Bilingual in Spanish and English
• Experience in impaired driving, ignition interlock, or alcohol monitoring programs
• Associate or Bachelor’s degree

Work Environment & Travel

• Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationships
• Overnight Travel: Approximately 40%, including occasional weekend travel for conferences and industry events

Technical Skills

• Above-average computer proficiency
• Experience with Microsoft Office Suite
• CRM and proprietary software system experience

Physical Demands & Work Environment

The physical demands and work environment described below are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Regularly required to communicate verbally and hear.
• Frequently required to use hands and fingers to handle or feel objects, tools, or controls.
• Occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Occasionally required to lift and/or move up to 25 pounds.
• Requires close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.