[Hiring] Manager of Mortgage Sales @Homeward

Role Description

Homeward Mortgage is hiring a Manager of Mortgage Sales to lead a small, high-producing team of Loan Officers and help us continue building a differentiated mortgage experience for Homeward’s buyers and agents.

• Lead, coach, and develop a small team of high-producing Loan Officers, creating the structure and support they need to successfully manage high volume.
• Monitor team and individual KPIs and SLAs, identify performance gaps, and translate data into specific coaching and action plans.
• Foster a culture where every viable opportunity matters; strong lead volume should never create complacency.
• Develop and maintain deep expertise in conventional, FHA, VA, investor, and Homeward-specific lending guidelines.
• Coach Loan Officers on sales conversations, objection handling, follow-up strategy, agent communication, and effective pipeline prioritization.
• Develop Loan Officers who build strong agent relationships and become trusted financing partners to Homeward’s agent network.
• Step into customer and agent escalations when leadership involvement can help protect the relationship, transaction, or customer experience.
• Build a strong Sales and Operations partnership grounded in shared accountability.
• Partner with Mortgage leadership and broader Homeward teams as we develop and improve unique Homeward mortgage products and offerings.
• Facilitate regular team meetings and 1:1s that are actionable, performance-focused, and valuable to the Loan Officer team.
• Foster a competitive but highly collaborative team environment aligned with Homeward’s Values and Culture.
• Operate comfortably in a lean, fast-moving environment where leaders are expected to be resourceful, make sound decisions, and help build solutions.

Qualifications

• 5+ years of residential mortgage experience, including direct experience originating purchase loans.
• 2+ years of experience leading, coaching, or managing Loan Officers in a high-production sales environment.
• Deep working knowledge of conventional, FHA, VA, and NonQM guidelines.
• Proven experience leading a team to meet or exceed sales and conversion goals.
• A customer- and agent-first mindset with high standards for communication, urgency, and follow-through.
• Strong analytical skills and the ability to use performance data to identify opportunities and drive action.
• Excellent judgment and the ability to balance sales urgency, customer advocacy, credit risk, and compliance requirements.
• Strong cross-functional partnership skills and the ability to build productive relationships with Operations, Underwriting, Secondary, Compliance, Product, and senior leadership.
• Comfort operating in an environment where not everything has already been built.
• Strong ownership, high standards, and a bias toward action.
• A genuine desire to set your team up for success and make the people around you better.
• The drive to help build differentiated mortgage solutions that improve the real estate experience for Homeward’s customers and agents.

Benefits

• Compensation: $75K base salary + $75K in variable compensation.
• Equity grant – stock options with real upside potential.
• Comprehensive medical, dental, vision, and life insurance coverage – with company contributions towards premiums.
• Meaningful time off – including 20 days of paid vacation, 5 sick days, 12 company holidays, and 2 floating holidays.
• Generous paid parental leave of up to 13 weeks.
• 401(k) with employer contribution match.
• Remote-first work environment (our headquarters are in Austin, TX).
• Collaborative, low-ego team that values intellectual curiosity and continuous improvement.

Company Description

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services.

Founded in 2018 by Tim Heyl, Homeward offers bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries, grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus.