[Hiring] Major Accounts Manager @Avantor

Role Description

Under general supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. In addition to face-to-face meetings, engage with customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

Qualifications

• Bachelor degree preferred
• 2+ years sales experience required
• Candidates located Dallas-Fort Worth area preferred

Requirements

• A good understanding of company products, promotions, services, and solution offerings for customers
• In-depth understanding of relationship types and buyer behaviors
• Broad understanding of VWR Product & Service portfolio
• In-depth understanding of the different VWR functions and their role
• Fluent in oral and written English, preferably 1 or 2 more languages
• Ability to take content and structure it in a way that is most appropriate for the audience and objective
• Ability to develop mutually beneficial relationships and drive strategic conversations with Customers
• Excellent listening and organizational skills
• Outstanding interpersonal skills with the ability to manage various buyer types and personalities
• Strong organizational skills that drive projects forward
• Ability to synthesize and integrate sales data to support management decisions
• Ability to work independently and successfully manage time and territory
• Strong ability to negotiate large account pricing strategies/contracts
• Ability to handle difficult situations effectively
• Builds and maintains clients' trust through continuous and transparent engagements throughout projects
• Engages in conversations regarding long-term strategies and aligns effectively with buyers at every stage of their purchase decision process
• Innately customer focused and motivated to deliver value in every interaction
• Proactive, Inspirational, and Team Focused
• A natural desire to share knowledge and work with the wider VWR Network
• Keeps up to date with relevant market trends
• Uses specialists to offer valuable insights into addressing problems
• Collaborates and orchestrates the broader internal network
• Commits to agreed actions on agreed timelines with customers
• Focuses on outcomes that they can support and taps into the power of the broader VWR network to support customer projects
• Helps to quantify the benefits of the solution to the customer
• Develops credibility by challenging the client’s thinking to co-create valuable solutions
• Drives meaningful conversations with the customer that help to develop a vision including solutions to problems

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage
• Wellness programs
• Health savings and flexible spending accounts
• 401(k) plan with company match
• Employee stock purchase program
• 11 paid holidays
• Accrue 18 PTO days annually
• Eligible for volunteer time off
• 6 weeks of 100% paid parental leave (except in states that offer paid family leave)