[Hiring] Life Sciences Solutions Engineer / Sales Consultant @RELX

Role Description

Solutions Engineers work with Account Managers - Solutions to grow sales opportunities within a region and/or market and take them to close. They focus on understanding, documenting and validating with the clients what the customer’s needs and success criteria and how Elsevier can help to achieve them. They leverage deep domain expertise and in-depth technical skillset to explain the benefits of Elsevier’s Life Sciences portfolio to potential clients through demonstrations and sales presentations.

• Pre-sale:
  • Prepares persona-tailored in-depth presentations and technical demos on specific chemistry workflows, informed by their in-depth needs analysis with the customer.
  • Engages with Product/Marketing to ensure understanding of latest features and product roadmaps to be leveraged during sales conversations.
• Sales:
  • Reviews opportunity and account information in CRM to meet with Account Manager - Solutions and prepare for demo/technical discussion.
  • Conduct demo and log all customer needs in CRM.
• Post-sales:
  • Gathers insights from customer, Customer Success and Account Manager – Solutions on demo and value story.
  • Engages with Customer Success Manager to ensure successful hand-off.

Qualifications

• PHD/MSc in Chemistry/Life Sciences-related field.
• 5+ years of sales experience as a Customer Consultant/ Pre-Sales Consultant or similar.
• Affinity and experience in the Life Sciences domain is a plus.
• Ability to engage and interact with C-level stakeholders (universities, societies, policy makers).
• Understanding of and experience with the scientific publishing process/industry is a plus.
• Ability to present ideas in a clean, user-friendly way.
• Great communication skills.
• Exceptional relationship-building skills.
• Experience working in an international matrixed organization is a plus.
• Fluent in English.
• Proven experience in complex solution-sales approach - “consultative selling.”
• Excellent analytical skills, attention to detail.
• Excellent demonstration and presentation skills.

Benefits

• We know your well-being and happiness are key to a long and successful career.
• Country specific benefits are offered.

Company Description

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.