[Hiring] Licensed Health Insurance Agent @MyPlanAdvocate

Role Description

Become a trusted guide for seniors—at our core, 'We Improve Lives' and have fun doing it!

We are seeking a driven and passionate Licensed Health Insurance Sales Agent to join our dynamic team. In this role, you will be responsible for:

• Guiding prospective customers through various health insurance options.
• Enrolling customers in suitable plans.
• Ensuring a high level of service and satisfaction.

This position requires strong communication skills, the ability to meet or exceed sales goals, and a commitment to compliance with CMS guidelines.

Responsibilities

• Receive inbound calls from customers seeking information and guidance on health insurance options for the states you are licensed in.
• Engage in outbound sales calls to reach potential customers and introduce them to a variety of health insurance plans.
• Assess customer needs and recommend suitable health insurance plans based on their individual requirements and preferences.
• Enroll prospects in selected health insurance plans, ensuring a seamless and efficient enrollment process.
• Effectively quote, present, and close sales, demonstrating strong communication skills and the ability to overcome objections.
• Maintain consistent follow-up with prospects by making outbound calls to provide updates, address concerns, and close pending sales opportunities.
• Prioritize customer satisfaction by providing exceptional service, addressing inquiries promptly, and resolving issues efficiently.
• Receive and adhere to coaching from sales leadership.
• Comply with CMS standards while also understanding and adhering to CMS standards.
• Achieve daily, weekly, monthly, and annual sales and productivity goals.
• Maintain accurate customer records in the CRM system, providing concise summaries of interactions.
• Demonstrate proficiency in using desktop computers, including Office applications such as Microsoft O365, web browsing tools, and other company software.
• Perform additional duties as assigned by the Sales Manager.

Qualifications

• Active and valid resident health insurance license.
• Active and valid licenses in additional states highly preferred.
• Minimum of 2 years of Medicare Sales experience.
• Bilingual (English and Spanish) is a plus.
• High school diploma at a minimum.
• Excellent communication and interpersonal skills with the ability to build rapport with customers.
• Strong sales and negotiation skills, with the ability to identify and address customer concerns effectively.
• Ability to work independently and as a team and manage time effectively to meet deadlines and achieve sales targets.
• Proficient in using Microsoft Office applications and web browsing tools.
• Internet Speed: Minimum 80 mbps download and minimum 20 mbps upload.
• Ability to pass a pre-employment background check and monthly OIG checks.
• Hours: Must be flexible to work between the hours of 9:00 AM EST and 9:00 PM EST, including some weekends, and extended hours may be required during the Annual Enrollment period, October 15th to December 7th.

Telecommuting Requirements

• Ability to keep all company-sensitive data secure.
• Required to have a dedicated work area established that is separated from other living areas and provides information privately without disruption.
• Must live in a location that can receive a high-speed internet connection or leverage an existing high-speed internet service.

Compensation

• Starting Pay: $20.00/hour plus uncapped commission and spiffs; compensation plan is reviewed during the interview (Opportunity to be increased based on performance and sales milestones).
• Monthly payment on residuals in accordance with our policy (reviewed during interview).
• Average Annual Compensation at target of $88,000, with top agents earning around $120K+.
• Flexible and creative incentives, including contests, sales SPIFFs, and goal-based short days (paid like a full day).

Benefits

• Paid Time Off.
• Paid Company Holidays.
• Medical, Dental, Vision, Life Insurance, HSA, FSA, and more.
• 401 (K) saving plan with company matching up to 3%.
• Work-Life Resources for you and your family.
• Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More!
• Maternity/Paternity/Adoption paid leave.
• Referral program.
• Company-supplied computer equipment.