Role Description
We are expanding our sales and intake capabilities as the firm grows. This is a revenue-generating sales role—not a receptionist or administrative intake position. You will:
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Build trust with prospective clients.
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Guide qualified leads toward representation.
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Close engagements when authorized.
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Coordinate attorney consultations when needed.
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Learn a consistent sales process that works across multiple practice areas.
Our culture is ambitious, collaborative, and accountable. We embrace technology, AI, coaching, and continuous improvement. A growth mindset is essential:
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We value people who learn quickly.
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Adapt to changing systems and processes.
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Welcome constructive feedback without defensiveness.
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Take ownership of mistakes.
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Continually work to improve their results.
Who Will Thrive Here:
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A goal-driven closer who enjoys achieving results.
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Follows through without reminders.
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Remains persistent while respecting prospective clients’ decisions.
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Takes responsibility rather than making excuses.
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Welcomes constructive coaching.
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Eager to learn new practice areas, systems, and sales techniques.
Qualifications
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At least 2 years of direct sales experience with a U.S.-based law firm.
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Demonstrated sales results and ability to explain conversion performance and closing experience.
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Professional fluency in spoken and written English and Spanish.
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Strong objection-handling, persuasive communication, active listening, and relationship-building skills.
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Proven follow-up discipline, CRM/pipeline management experience, and excellent organization.
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Comfort with structured scripts, sales targets, call reviews, and measurable accountability.
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Demonstrated growth mindset: coachable, adaptable, receptive to feedback, and committed to continuous improvement.
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Located in Latin America, with a reliable remote work setup and flexible availability to provide agreed service coverage during weekdays, evenings, and weekends in U.S. Eastern Time.
Requirements
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Must have availability Monday through Friday between 7:00 a.m. and 9:00 p.m. Eastern Time.
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Must have availability on weekends, generally between 1:00 p.m. and 9:00 p.m. Eastern Time.
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Specific service coverage hours will be mutually agreed upon based on the firm's operational needs and the contractor's availability.
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Must be able to accommodate evening and weekend service coverage as agreed.
Benefits
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Remote independent-contractor opportunity open to qualified candidates throughout Latin America.
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Fixed monthly compensation based on experience and qualifications.
Company Description
To apply, submit a resume highlighting your U.S. legal sales experience, practice areas, personal closing responsibilities, and measurable results.
Important – Application Requirement:
To be considered for this position and move forward in our hiring process, all applicants must complete the required candidate questionnaire. Applications without a completed questionnaire will not be considered for the next stage of the selection process.
Engagement Details & Application
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Conduct structured sales and intake conversations with prospective clients in English and Spanish.
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Build trust, identify needs and urgency, qualify inquiries, and clearly communicate the value of the firm’s services.
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Address concerns about fees, timing, and hesitation; confidently ask qualified prospects to move forward.
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Present attorney-approved engagement terms and secure signed agreements when authorized.
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Schedule and coordinate attorney consultations when legal evaluation or approval is needed, and maintain appropriate sales follow-through afterward.
Lead Follow-Up & Pipeline Management
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Complete outbound calls, texts, and emails according to firm follow-up protocols and applicable contact preferences.
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Own assigned leads, maintain accurate records, and ensure each opportunity has a documented next step.
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Monitor lead stages, deadlines, and tasks so qualified prospects do not fall through the cracks.
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Use the firm’s approved systems to track communications, objections, appointments, and conversion activity.
Multi-Practice Intake & Collaboration
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Learn firm-approved scripts and qualification processes across Criminal Defense, Immigration, and Personal Injury.
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Adapt sales conversations to different client circumstances while following a consistent sales methodology.
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Coordinate with attorneys and legal teams for case evaluation, engagement, and onboarding.
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Recognize when attorney involvement is required; do not provide legal advice or promise outcomes.
Performance, Coaching & Continuous Improvement
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Work toward established sales, conversion, responsiveness, and follow-up goals.
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Participate actively in call reviews, training, coaching, and performance discussions.
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Apply feedback, adapt to new scripts and technology, and continuously strengthen sales skills.
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Demonstrate ownership, resilience, professionalism, and meticulous attention to detail.