Role Description
The Internal Medicine (IM) Key Account Manager (KAM) leads the strategic direction, development, and execution of account plans and partnerships with aligned Leading Health Systems (key accounts) and associated Integrated Account Teams (IATs) to accomplish mutually aligned goals in a compliant manner. Such goals, anchored on market expansion and brand evaluation opportunities, allows for and bolsters Pfizerโs ability to unlock full key account potential.
The KAM must possess a deep understanding of the healthcare market environment, as well as the business drivers, priorities, capabilities, organizational structure, ways of working, external influencers, and decision-making rights of aligned key accounts. The KAM will develop and manage executive-level (C, D-Suite and critical decision maker) customer relationships and align appropriate internal and external stakeholders/decision makers based on account plans and goals to ensure compliant, effective and successful results.
Account Alignment to include the following accounts (subject to change):
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THE METHODIST HOSPITAL SYSTEM
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HCA HEALTHCARE, INC
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MEMORIAL HERMANN HEALTH SYSTEM
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TEXAS HEALTH RESOURCES
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ASCENSION
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CHRISTUS HEALTH
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UT PHYSICIANS
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BAYLOR SCOTT AND WHITE HEALTH
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UNITEDHEALTH GROUP
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THE UNIVERSITY OF TEXAS SYSTEM
Qualifications
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Candidate demonstrates a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
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Bachelor's Degree required. MBA or advanced degree in a related field preferred.
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5-10 years of previous pharmaceutical, biotech, or medical/marketing/sales experience preferred with at least three years spent in a promoted position and/or developmental role with demonstrated leadership across peer and manager groups.
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Management and/or Account Management experience is strongly preferred.
Requirements
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Business Acumen: Demonstrated knowledge of the healthcare market and disease states, ability to develop and manage relationships with Key Accounts (C, D-Suite, KOLs and decision makers), demonstrated account management & negotiation skills and understand how to prioritize resources and develop business plans.
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Financial Acumen
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Market and Business Strategy
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Account and Customer Management
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Functional Knowledge
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Account Planning: Can understand, influence and adapt to changing local healthcare, key Customer and stakeholder needs. Assesses the portfolio of Accounts and prioritizes limited resources in order to create 'wins' for the Patients, Customers and for Pfizer. Aligns local, regional or national Account needs with Pfizer goals, understands the healthcare and local market trends and accordingly develops appropriate Account plans.
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Data Analytics and Interpreting
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Strategic Planning
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Critical and Analytical Thinking
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Execution and Measurement of Outcomes
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Relationship Management: Builds and maintains strong trusting relationships; has persuasive oral and written communication skills and understands the role in the wider context of Pfizer / the healthcare environment. Effective listening and communication skills; thinks and communicates with the audience's needs in mind.
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Value Proposition Management
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Networking
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Stakeholder Management
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Influencing without Authority
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Driving Leadership Culture: Upholds Pfizer values; provides a vision of how Pfizer goals will be delivered at a local/regional/national level; where applicable proactively provides people development, coaching and performance management. Adapts positively to new challenges/ambiguity, stays focused on performance and coaches others to react positively to change.
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Self-Awareness
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Commitment to Compliance
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Embraces Straight Talk
Benefits
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The annual base salary for this position ranges from $176,600.00 to $294,300.00.
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This position is eligible for participation in Pfizerโs Global Performance Plan with a bonus target of 20.0% of the base salary.
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Eligibility to participate in our share based long term incentive program.
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Comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifeโs moments.
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Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
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Paid vacation, holiday and personal days.
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Paid caregiver/parental and medical leave.
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Health benefits to include medical, prescription drug, dental and vision coverage.
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Relocation assistance may be available based on business needs and/or eligibility.