[Hiring] Insurance Advisor @Ditto

Role Description

When you think of insurance, what comes to mind? Boring? Confusing, pushy? Same!!! At Ditto, we're trying to build a very different kind of insurance business: advice-led and customer-first. People come to us because they need insurance help. Our job is to guide them in the right direction and, when it makes sense, help them buy the policy with confidence.

This role is consultative sales. Not "sell at any cost", not "convince everyone", not cold calling. But yes: you will be expected to close when the customer has a genuine need and the right product fit is identified.

What this means in practice:

• Inbound, not outbound: You speak to people who book appointments / reach out. So no cold calls.
• Advice First: Your default job is to understand needs, explain trade-offs, and recommend what's right.
• Closing is part of the job: If the customer should buy, you'll guide them through plan selection and purchase.
• No Spam: We don't badger customers into buying.
• Time to do it well: Consultations are designed to be thoughtful, not rushed.
• Team Falcon (Call-first, Deep conversation): If you enjoy long form conversations and building rapport on calls, this is for you.

Typical Hours: 10am - 8pm (with breaks)

Qualifications

• Clear, empathetic communication: You can simplify without dumbing down.
• Customer instinct + backbone: Helpful, but not a pushover.
• Detail orientation: Small errors create big claim problems later.
• Comfort with ambiguity: Real customer situations are messy.
• English fluency: Other Indian languages are a plus.
• Basic tech comfort: Tools, CRM-like workflows.
• No Insurance experience required. We'll train you.

Training & Growth

If you're new to insurance, we'll train you from zero with a structured program. The goal isn't "learn scripts". It's learning to think like an advisor who can sell ethically.

Benefits

• Work from anywhere (office/home/flexible).
• Health & term insurance.
• Wellness & Menstrual leaves.
• Learning support.
• Offsites + Team Events.

Our Interview Process

We value your time, so we’ve streamlined our interview process to wrap up within two weeks:

• HR Introductory Call: Let’s get to know each other.
• Assessment Round: Let’s check your analytical skills.
• Task 2: Dive deeper and showcase your skills.
• Final Managerial Round: Your last step toward joining Ditto.

Once you complete our application, you’ll be asked to submit a short video resume. Submitting it is mandatory as it gives a chance to get to know you before the formal process, and we will not be able to consider your application without it. Don’t worry — if recording a video feels tricky, just reach out to us at [email protected] and we’ll be happy to help you out.

Please Note: Beware of recruitment scams. Ditto does not charge any fees for the hiring process.